Amanda Acton
Anderson,SC
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional public service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
24
24
years of professional experience
Work History
Administrative Specialist
Department Of Juvenile Justice
05.2019 - Current
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels
- Managed court sessions, maintaining attendant records for court proceedings
- Responded to in-person and telephone requests for information from general public, attorneys, various law enforcement agencies, other involved parties
- Wrote, reviewed and submitted 15 reports per week for department records
- Responded to inquiries from general public regarding court appearance, trial dates, judicial procedures and fines
- Conducted thorough research using diverse resources to assist professional staff with routine and special project tasks.
- Safeguarded sensitive information through the proper handling of confidential documents and secure storage methods.
- Boosted employee morale by planning team-building activities.
- Worked directly with community out reach program targeting at risk male youth.
Installed Sales Manager
Lowe's
03.2004 - 12.2018
- Inventoried installation supplies before scheduling installations or ordering more.
- Planned and led three training sessions to promote sales team professional development and sales goal reinforcement.
- Maintained an extensive knowledge of competitors, their offerings and their presence in assigned territory.
- Trained and coached a team of 25 sales professionals focused on yearly combined sales number of 4 million dollars.
- Entrusted with managing the largest installation in company history totaling $650,000 for the University of Florida.
- Held 7 other positions with in the company over 15 years due to promotions and knowledge enrichment.
- Provided logistical support for programs, meetings, and events, including room reservations, room set-up, agenda preparation, materials printing and calendar maintenance.
- Prepared meeting minutes and edited subcontractor proposals, project punchlist, transmittals and memorandums for organizational support.
- Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
- Communicated progress of monthly and quarterly initiatives to internal and external sales teams.
- Monitored sales team performance, analyzed sales data and reported information to area managers.
- Created Refund and Rebill reports by tracking weekly sales and losses.
- Worked Billing Report to verify monthly and quarterly accuracy of completed jobs.
- Directed work of efficient administrative team maintaining accurate sales, inventory and order documentation.
Medical Billing Receptionist
Gainesville Family Physicians
08.2000 - 12.2003
- Interacted with all necessary partners throughout the establishment including physicians, nursing staff, technicians, and medical assistants.
- Performed monthly inventory and maintained office and medical supply counts.
- Scheduled appointments for doctor visits and procedures using desktop calendar software.
- Obtained payments from patients and scanned identification and insurance cards.
- Checked patient data including insurance, demographic and health history to ensure all information was current.
- Adhered to strict HIPAA guidelines at all times according to company policy.
- Developed and implemented improvements to billing system to maximize efficiency, reduce delinquency and increase accuracy.
- Oversaw financial operations, producing invoices, processing payments and preparing deposits.
- Created and maintained computerized record management systems to record and process data and generate reports.
- Checked accuracy and integrity of files and resolved errors.
- Audited new patient files to verify medical necessity and satisfaction of coverage criteria.
- Located, checked in and pulled medical records for appointments and incomplete patient charts.
- Created and implemented standard operating procedures for records handling.
Education
Associate of Arts -
Santa Fe College
Gainesville, FL2009
Skills
- Inventory Supplies Management
- Prioritizing workflows
- Notary License
- Excellent planner and coordinator
- Works well with the Public
- Typing 60 WPM
- Interpersonal and written communication
- Proficient in Standard Office Equipment
- Scheduling
- Data entry
- Microsoft Office Suite
- Project management
- Correcting discrepancies
- Expense reporting
- Teamwork collaboration
- SCEIS
- Extremely organized
- Accurate and detailed
- Preparing Reports
- Critical thinker
Timeline
Administrative Specialist
Department Of Juvenile Justice
05.2019 - Current
Installed Sales Manager
Lowe's
03.2004 - 12.2018
Medical Billing Receptionist
Gainesville Family Physicians
08.2000 - 12.2003
Associate of Arts -
Santa Fe College