Amanda Adams
Cleveland,SC
Summary
Proven to enhance customer satisfaction and streamline operations, I leveraged my expertise in safe food handling and exceptional customer service at The Flounder Fish Camp. My dedication to maintaining hygiene practices and improving service efficiency contributed to a noticeable increase in repeat business. Skilled in both team collaboration and conflict resolution, I consistently exceed employer expectations. Efficient Food Preparation Worker recognized for outstanding contributions by supporting cooks, resulting in fast and accurate service. Talented in multiple areas from chopping ingredients to proper food storage. Knowledgeable in safe food handling. Hardworking and enthusiastic [Job Title] trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success. Responsible [Job Title] offering proven skills maintaining clean kitchens and promoting customer satisfaction through exceptional service. Dedicated to completing fast-paced work and properly handling food. Service-driven team player good at connecting with people resulting in repeat customers.
Overview
18
18
years of professional experience
Work History
Food Preparation Worker
The Flounder Fish Camp
03.2024 - 04.2024
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Multitasked effectively during high-volume periods by prioritizing tasks based on urgency and importance.
- Packaged and stored food products following proper handling and preservation methods.
- Prepared ingredients according to precise specifications, resulting in consistent meal quality across all menu items.
- Maintained a clean and sanitary workspace, adhering to strict health and safety standards for optimal work conditions.
- Organized and re-stocked various stations and self-service items.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Maintained organization in kitchen to keep track of multiple tasks and prepare meals correctly.
- Demonstrated strong attention-to-detail when measuring ingredients and following recipes closely for best results.
- Supported kitchen team by being responsive and pitching in to complete tasks.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Cashier
McDonald's Restaurant
03.2020 - 02.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Cashier and Food Prep
SUBWAY®Restaurants
04.2013 - 08.2015
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Processed refunds and exchanges in accordance with company policy.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Worked with floor team and managers to meet wide range of customer needs.
- Learned duties for various positions and provided backup at key times.
- Set up new sales displays each week with fresh merchandise.
- Used POS system to enter orders, process payments and issue receipts.
Residential House Cleaner
R & A Cleaning Services
04.2006 - 01.2010
- Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens.
- Developed strong relationships with clients, earning trust through reliability and attention to detail.
- Enhanced client satisfaction by consistently providing thorough and efficient cleaning services.
- Established a reputation for punctuality, professionalism, and dependability that contributed to high levels of client satisfaction and repeat business.
- Delivered tailored housekeeping services that met each client''s specific preferences, leading to higher levels of satisfaction.
- Sanitized apartments after move-out or prior to move-in.
- Maintained a high level of cleanliness in clients'' homes, resulting in increased customer retention and referrals.
- Provided excellent house cleaning and maid services to clients.
- Adhered to professional house cleaning checklist.
- Provided exceptional customer service, addressing concerns and customizing services to meet individual needs.
- Maintained clean and orderly environment and kept cleaning equipment in excellent condition.
- Collaborated with team members to complete large-scale cleaning projects on time and within budget constraints.
- Organized tasks efficiently, enabling increased productivity during each work shift.
- Exceeded client expectations to garner future services.
- Mastered the use of specialized tools for unique cleaning challenges like pet hair removal or stubborn stain treatments.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Conducted regular inspections of completed work areas, ensuring adherence to established quality standards before leaving a property.
- Adhered to strict safety protocols while using various cleaning products and equipment, minimizing accidents or injuries on the job.
- Collected payment for services rendered and provided client with billing receipts.
- Managed inventory of supplies and equipment, ensuring proper maintenance and cost-effective purchasing decisions.
- Applied safety measures when mixing water and detergents in containers to prepare cleaning solutions.
- Regularly updated personal knowledge of industry best practices by staying informed about new products and methods.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Dusted picture frames and wall hangings with cloth.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Worked on cleaning team to service hotels, offices, and other commercial buildings.
- Operated electronic backpack vacuums and floor sweepers.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Polished fixtures to achieve professional shine and appearance.
- Returned emptied garbage receptacles to proper locations.
Education
GED -
Gaffney Adult Edu.
Gaffney, SC07.2010
Skills
- Safe Food Handling
- Equipment Sanitation
- Hygiene practices
- Ingredient Preparation
- Food presentation
- Team contribution
- Food preservation and storage methods
- Surface sanitation
- Food assembly
- Preparation techniques
- Quality Control
- Prep Station Maintenance
- Portion Control
- Ingredient Knowledge
- Measuring Ingredients
- Knife Skills
- Temperature Monitoring
- Event preparation
- Plates presentation
- Food Waste Reduction
- Attention to Detail
- Food Preparation
- Customer Service
- Cleaning and sanitizing
- Active Listening
- Critical Thinking
- Data Entry
- Customer Relations
- Computer Proficiency
- Conflict Resolution
- Money handling abilities
- Complaint Handling
- Payment Processing
- Customer satisfaction measurement
- Follow-up skills
- Product Knowledge
- Appointment Scheduling
- Team Development
- Staff Training
- Product Sales
- Assertiveness
- Order Fulfillment
- Sales expertise
- Coordination
- Store maintenance
- Recordkeeping strengths
- Reading Comprehension
- Account updating
- Staff education and training
- Proofreading
- Office equipment proficiency
- Key holder experience
Timeline
Food Preparation Worker
The Flounder Fish Camp
03.2024 - 04.2024
Cashier
McDonald's Restaurant
03.2020 - 02.2021
Cashier and Food Prep
SUBWAY®Restaurants
04.2013 - 08.2015
Residential House Cleaner
R & A Cleaning Services
04.2006 - 01.2010
GED -
Gaffney Adult Edu.