Amanda Adkisson
Weatherford,TX
Summary
Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures while working in a positive environment. Decisive leader with good planning and organizational skills.
Overview
1
1
year of professional experience
Work History
Manager
Buttermilk Sky Pie Shop
Fort Worth, TX
04.2024 - Current
- Provided leadership during times of organizational change or crisis situations.
- Established processes to ensure efficient workflow throughout the organization.
- Ensured compliance with regulatory requirements and industry standards.
- Reviewed existing documentation regarding supplier contracts and agreements related to raw material sourcing and delivery schedules.
- Developed comprehensive food safety plans for various types of food operations.
- Conducted food safety inspections to ensure compliance with local, state, and federal regulations.
- Balanced cash drawers at the end of each shift.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Resolved customer complaints in a professional manner.
- Verified that all coupons were valid prior to processing them into the system.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
- Assisted customers with locating merchandise within the store.
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
Shift Leader
Chicken Salad Chick
Fort Worth, TX
09.2023 - 07.2024
- Balanced cash drawers at the end of each shift.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Provided excellent customer service by helping customers locate items they were looking for.
- Maintained accurate records of transactions using the point-of-sale system.
- Greeted customers and provided friendly customer service.
- Provided information on company policies, warranties, guarantees, financing options and other related matters.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Organized special events such as banquets, receptions, weddings and other social functions to ensure successful execution of services.
- Monitored employee performance by providing constructive feedback as needed during shift changes or at end of shift reviews.
- Developed and implemented standard operating procedures for all restaurant operations to ensure compliance with health regulations and quality standards.
- Supervised and managed the daily operations of the food and beverage department, including staff scheduling, inventory control, cost management, menu planning and customer service.
- Developed marketing strategies aimed at increasing business through promotions or targeted campaigns.
Education
High School Diploma -
Cornerstone Christian Academy
Weatherford, TX05-2009
Skills
- Staff Development
- Strategic Planning
- Workforce Management
- Team Leadership
- Performance Management
- Sales management
- Schedule Preparation
- Performance Evaluations
- Staff Training and Development
- Budget Control
References
References available upon request.
Timeline
Manager
Buttermilk Sky Pie Shop
04.2024 - Current
Shift Leader
Chicken Salad Chick
09.2023 - 07.2024
High School Diploma -
Cornerstone Christian Academy
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