- Emergency room nursing/critical care
- Forward focus on achieving BSN license
- NP career
Amanda Agado
Texas City,TX
Summary
Established Pharmacy Technician with a history of optimizing workflow and enhancing drug safety at UTMB Galveston. Skilled in medication dispensing and inventory management, demonstrated expertise in leveraging the EPIC system for efficiency. Excelled in maintaining strict drug storage and dispensing protocols, achieving a significant reduction in medication errors. Known for exceptional communication and meticulous attention to detail. Focus on patient safety and optimal patient satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
UTMB Galveston
09.2020 - Current
- Stocked and replenished Pyxis machines across hospital
- Compounded various drugs and medications with accuracy to maintain safety of patient administration
- Consulted with nursing and doctors about patient drug orders
- Worked in narcotics vault and maintained accurate paperwork and filing records per pharmacy policy
- Worked in triage area to answer incoming phone calls and medication messages
- Inventoried pharmacy medication stock daily to keep on hand amounts accurate
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Pharmacy Technician
Walmart
07.2017 - 08.2020
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Collected co-payments or full payments from customers.
- Entered and processed patients' prescriptions into internal system.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Counted and labeled prescriptions with correct item and quantity.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Counted, measured and compounded medications following standard procedures.
- Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
- Set up and modified patient profiles to include current medications and insurance details.
Education
Associate of Applied Science - Nursing
College of The Mainland
Texas City, TX12.2024
Skills
- Insurance Billing
- Medication Dispensing
- Drug Inventory Management
- Order Verification
- Drug utilization review
- Workflow Optimization
- Drug safety
- Prescription Filling
- HIPAA
- Manual and automated medication dispensing
- Secure storage of medications
- Medicare and Medicaid process
- Aseptic Techniques
- Pharmaceutical Calculations
- Knowledge of EPIC system
Certification
- CPhT - Certified Pharmacy Technician (License # 269642, since 2017)
- CPR certified (BLS) (2024- active)
Interests
Timeline
Pharmacy Technician
UTMB Galveston
09.2020 - Current
Pharmacy Technician
Walmart
07.2017 - 08.2020
Associate of Applied Science - Nursing
College of The Mainland
- CPhT - Certified Pharmacy Technician (License # 269642, since 2017)
- CPR certified (BLS) (2024- active)
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