Amanda Akers
Sunbury,OH
Summary
Clinical Medical Assistant with 13+ years of professional experience in data analysis, inventory management, and customer service. Experienced in assisting with physical, pediatric, and eye exams; and taking medical histories, vital signs, and EKGs. Instrumental in maintaining medical records, managing medical billing and insurance authorizations, scheduling patient appointments and procedures, and conducting medical office finances. Possess thorough knowledge of anatomy and physiology, medical terminology, infection control, nutrition, medical ethics, cardiology, disease states, and minor in-office surgery procedures.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Certified Clinical Medical Assistant
OSUP
06.2025 - 01.2026
- Administered patient assessments and recorded vital signs to ensure accurate medical documentation.
- Assisted healthcare providers with clinical procedures, enhancing patient care and office efficiency.
- Managed electronic health records (EHR) system to maintain up-to-date patient information and streamline workflows.
- Trained junior medical assistants in clinical protocols and administrative tasks, promoting team development.
- Implemented quality control measures to enhance accuracy in lab specimen processing and reporting results.
Quality Control Claims Operations Lead
Adecco
08.2022 - 12.2024
- Led a team of 10, ensuring optimal productivity and efficiency
- Performed comprehensive quality checks on all operational outputs
- Analyzed complex data sets to optimize inventory management
- Oversaw employee time approvals to ensure accuracy
- Managed simultaneous operation of multiple software programs
- Developed training materials for team skill enhancement
- Implemented rigorous data analysis techniques for process improvement
Claims Analyst
Adecco
06.2021 - 03.2022
- Utilized Dynamics and CMX for advanced data analysis
- Created complex documents and spreadsheets using Microsoft Office
- Performed detailed CLEAR searches to support claim validation
- Achieved daily production targets through efficient work practices
- Adhered to strict procedural guidelines to maintain compliance
- Enhanced data reporting techniques for improved claim processing
- Streamlined workflow processes to increase productivity
Caretaker
Home
11.2018 - 06.2021
- Provided full-time care and supervision for two children
- Coordinated medical and therapeutic appointments efficiently
- Utilized advanced time management skills to organize daily tasks
- Performed multiple tasks simultaneously with high attention to detail
- Organized and executed daily activities to promote child development
- Developed educational programs tailored to individual learning needs
- Implemented structured routines to enhance children’s well-being
Education
Clinical Medical Assistant -
Stepful | National HealthCareer Association
01.2025
High School Diploma - undefined
Dublin Scioto High School
Dublin, OH01.2011
Skills
- Phlebotomy: Venipuncture, Capillary Blood Collection, Specimen Preparation & Infection Control
- Soft Skills: Communication, Customer Service, Building Rapport, Problem Solving, Highly motivated learner, Effective multitasker, and Strong interpersonal communicator
- HIPAA compliance
- Immunization administration
- Specimens collection and processing
- Professionalism and ethics
- EKG monitoring
- Electronic health records management
- CPR
- Lab equipment operation
Certification
- CCMA - Certified Clinical Medical Assistant- Stepful Medical Program
- BLS Certified- Current
- NHA Certification
Timeline
Certified Clinical Medical Assistant
OSUP
06.2025 - 01.2026
Quality Control Claims Operations Lead
Adecco
08.2022 - 12.2024
Claims Analyst
Adecco
06.2021 - 03.2022
Caretaker
Home
11.2018 - 06.2021
High School Diploma - undefined
Dublin Scioto High School
Clinical Medical Assistant -
Stepful | National HealthCareer Association