Amanda Alford
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Experienced with managing front office operations and providing administrative support. Utilizes organizational skills and effective communication to enhance office efficiency.
Overview
20
20
years of professional experience
Work History
CNA-MEDICAL ASSISTANT/Front Office Administrator
Skinsation's Medical Spa
08.2022 - Current
- Patient care
- Familiarity with medical terms and technology
- Understanding of law and ethics pertaining to medical procedures
- Scheduling appointments according to staff availability
- Receiving up-dated client health history, directing all calls as required and handling all queries
- Transcribing all information and documents related to treatments
- Sales
- Treatment plans
- Customer support
CNA
Floyd Medical Center
09.2016 - 08.2022
- Triage CNA, promote positive patient care, provide emotional support to patients and families
- Plan and monitor patient's in ECC rooms, Process EKG's and vital signs
- Respond immediately to calls from patients for assistance or treatment and alert medical staff to pending emergency situations
- Set up medical equipment and assist with medical procedures
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Scheduling Coordinator
F&P Georgia
01.2013 - 01.2015
- Clerical activities, filing, phones, data entry
- Plan, submit and monitor releases to production to ensure accuracy
- Support new model launch
- Generated reports and tracked data to monitor operational priorities and scheduling.
- Order entry
- Addressed and resolved scheduling issues promptly, minimizing disruptions to planned activities.
- Provide supplier support as FPG window associate/resolve all concerns
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
Customs Import-Export Coordinator
Pirelli Tire LLC
01.2007 - 01.2013
- Process PTE documents (invoice, debt and credit notes, shipping documents)
- Distribute documents for raw materials to MIRS/accounting/broker
- Verify pricing on raw material, equipment, spares (print PO's)
- Verify TSCA status & HTS codes, audit import – classification, COO, values, deductions, etc
- Process liquidation & pricing discrepancies
- OE invoice warehouse approvals for OB and IB tires
- Export data entry within SAP
MOA
Animal Medical Center of Rome
01.2005 - 01.2007
- Assisting in surgeries
- Answering and routing calls
- Medication refill
- Processing X-Rays and blood testing
- Electronic Medical Records
- Labs, CPR / First Aid
- Injections
- Assist physician as needed in medical room
- Collections
- Collected invoices and applied accounts payable
- Analytical and detail oriented, Good communication skill
Education
CNA Nursing School -
CNA Nursing School of Calhoun & MTI of North Georgia
01.2016
High School -
Armuchee High School
01.2001
Timeline
CNA-MEDICAL ASSISTANT/Front Office Administrator
Skinsation's Medical Spa
08.2022 - Current
CNA
Floyd Medical Center
09.2016 - 08.2022
Scheduling Coordinator
F&P Georgia
01.2013 - 01.2015
Customs Import-Export Coordinator
Pirelli Tire LLC
01.2007 - 01.2013
MOA
Animal Medical Center of Rome
01.2005 - 01.2007
CNA Nursing School -
CNA Nursing School of Calhoun & MTI of North Georgia
High School -
Armuchee High School
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