Amanda Allen
Ripon,WI
Summary
Accomplished professional who has proven skills in many different fields. Motivated with strong leadership and relationship building talents. Areas of expertise include providing training to others, building strong relationships and being a team player.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Retail/Garden Sales Associate
Stuart's Landscaping & Garden
04.2023 - 10.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Watered, fertilized, and maintained annuals, perennials, trees, and shrubs
- Assisted customers with choosing annual and perennial plants and shrubs to accent their homes and gardens
- Recommended products to help the plants and shrubs to reach full potential
Sales Associate
Visioncare Associates
01.2022 - 05.2022
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Performed initial screenings and eye tests
- Fitted glasses and contacts
- Repaired glasses
- Organized current and past customer files
Licensed Health Insurance Agent
Alta Resources/Blue Cross
08.2014 - 03.2017
- Review all insurance policy terms to determine whether a particular condition or loss is covered
- Check to ensure that proper changes were made to resolve the customer’s issue or problem
- Responsible for knowing the laws and regulations regarding health insurance plans for the six states that I am currently licensed in (Wisconsin, New Mexico, Montana, Texas, Illinois and Oklahoma)
- Responsible for clearly explaining the different plans and helping the customer to pick one that best suits his/her needs
- Consistently meet goals and expectations.
Premium and Import Wine Sales
General Beverage Wine Sales
09.2007 - 01.2014
- Responsible for the sale and distribution of premium and import wines in the portfolio
- Responsible for sales in all wine accounts in Oshkosh, Neenah, Menasha, Ripon, Green Lake and Fond du Lac
- Provide wine education and training to staff and customers through restaurant staff wine trainings and customer wine dinners
- Create wine lists and promotional materials to increase sales and overall business
- Grow the route every year as well as hit sales goals and objectives on a monthly basis
- Resolve customer concerns and complaints to retain their loyalty and business.
Case Manager
Dungarvin/Winnebago County
08.2000 - 08.2007
- Provide case management to individuals with developmental disabilities through a contracted agency for Winnebago County
- Assess individuals and recommend needs-based services to support the person at home, work in the community and with his/her interpersonal relationships
- Provide support to the families of the individual
- Regularly meet with the individual and his or her family to assess if needs have changed and if services need to be changed or adjusted
- Advocate for the individual.
Education
Bachelor of Science-Psychology -
University of Wisconsin-Oshkosh
12.1999
Skills
- Knowledge of product
- Adept at problem solving
- Always willing to learn new tasks
- Customer oriented
- Active listener
- Detail oriented
- Ability to Lift 40 Pounds
Certification
- Certified Specialist of Wine-Society of Wine Educators
- State of Wisconsin Insurance License 2014 (also licensed in Oklahoma, New Mexico, Texas, Illinois and Montana)
Timeline
Retail/Garden Sales Associate
Stuart's Landscaping & Garden
04.2023 - 10.2023
Sales Associate
Visioncare Associates
01.2022 - 05.2022
Licensed Health Insurance Agent
Alta Resources/Blue Cross
08.2014 - 03.2017
Premium and Import Wine Sales
General Beverage Wine Sales
09.2007 - 01.2014
Case Manager
Dungarvin/Winnebago County
08.2000 - 08.2007
Bachelor of Science-Psychology -
University of Wisconsin-Oshkosh