Amanda Allinder
Virginia Beach,VA
Summary
- Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
- Results-driven Store Leader bringing proven record of success in exceeding sales, service and team performance objectives. Develops and motivates team members with strong leadership and planning abilities honed in fast-paced environments. Focused on continuous associate and business improvements.
Overview
10
10
years of professional experience
Work History
Store Leader
PetSmart 1987
Virginia Beach, VA
11.2015 - Current
- Reviewed customer feedback to make operational improvements and promote satisfaction.
- Trained and mentored associates to teach daily tasks and procedures.
- Monitored employee performance and identified performance gaps for corrective action.
- Implemented successful business strategies to increase revenue and target new markets.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Recruited, trained and supervised new employees.
Assistant Store Manager
PetSmart 1838
Virginia Beach, VA
03.2014 - 11.2015
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Assisted in continuous development of effective store associates to achieve desired sales and results.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Achieved cost-savings by developing functional solutions to problems.
- Planned and completed group projects, working smoothly with others.
- Completed day-to-day duties accurately and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked with cross-functional teams to achieve goals.
- Maintained schedule of class assignments to meet deadlines.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
BBA - Human Resources
Strayer University
Washington, DC12-2026
Skills
- Team Building and Leadership
- Sales Strategies
- Recruiting and Hiring
- Store Merchandising
- Inventory Management
- Conflict Resolution
Timeline
Store Leader
PetSmart 1987
11.2015 - Current
Assistant Store Manager
PetSmart 1838
03.2014 - 11.2015
BBA - Human Resources
Strayer University
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