Amanda Alo
Customer Service Representative
Las Vegas,NV
Summary
I have over 15+ years in customer service and cash handling.
Overview
14
14
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Packing Handler
Amazon
Las Vegas , NV
01.2023 - Current
- Resolved problems of missing merchandise, delivery cancellations, and incomplete deliveries.
- Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters and sealing tools.
- Unpacked and examined incoming shipments to record shortages, rectify damages and reject damaged items.
- Proved successful working within tight deadlines and a fast-paced environment.
Cashier
WALMART, Walmart
Gilbert, AZ
10.2019 - 11.2023
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Collections
Dean Anderson Group LLC
Gilbert, AZ
05.2016 - 10.2019
- Worked in call center environment handling manual and automatically dialed outbound calls.
- Maintained high volume of calls and met demands of busy and productive group.
- Used scripted conversation prompts to convey current account information and obtain payments.
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
Property Manager
Alaska Real Estate LLC
Anchorage , AK
02.2010 - 08.2016
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Followed up on delinquent tenants and coordinated collection procedures.
Education
Associate Of General Studies - General Studies
10.2005 - 06.2007
Certificate - Medical Assisting
12.2009 - 08.2010
Skills
Interpersonal Communication
undefinedCertification
Certified Medical Assistant
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Packing Handler - Amazon
01.2023 - Current
Cashier - WALMART, Walmart
10.2019 - 11.2023
Collections - Dean Anderson Group LLC
05.2016 - 10.2019
Certified Medical Assistant
08-2010
Property Manager - Alaska Real Estate LLC
02.2010 - 08.2016
Everest College - Anaheim - Certificate , Medical Assisting
12.2009 - 08.2010
Nathaniel Narbonne Senior High School - Associate Of General Studies, General Studies
10.2005 - 06.2007