AMANDA ALT
Office Management
Comfort,TX
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
30
30
years of professional experience
4
4
years of post-secondary education
Work History
Stay at Home Mom
Thomas Alt Custom Trim
Comfort, United States
11.2003 - Current
- Resolved conflicts by actively listening to concerns and finding appropriate middle ground.
- Maintained and organized safe environment for family
- Accomplished multiple tasks within established timeframes.
- Planned and budgeted accurately to provide household with resources needed to operate smoothly.
- Controlled costs to keep household operating within budget and increase savings by 30%.
- Established family priorities, maintained schedules and monitored performance.
- Led and coordinate educational activities to develop students' physical, emotional and social growth.
- Demonstrated creativity and resourcefulness through development of innovative solutions
- Applied effective time management techniques to meet tight deadlines
- Acted as team leader in group projects, delegating tasks and providing feedback
- Organized and detail-oriented with strong work ethic
- Exercised leadership capabilities by successfully motivating and inspiring others
- Proven ability to learn quickly and adapt to new situations
- Proved successful working within tight deadlines and fast-paced environment
- Gained extensive knowledge in data entry, analysis and reporting
- Assisted with day-to-day operations, working efficiently and productively with all team members
Office Manager
Alt Construction LLC
Comfort, United States
11.2003 - 12.2022
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Created, maintained and updated filing systems for paper and electronic documents.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Managed office operations while scheduling appointments for department managers
- Developed and maintained successful relationships with vendors, suppliers and contractors
Medical Billing and Collections Specialist
MEDS Inc.
Kerrville, TX
08.2000 - 11.2003
- Compiled and tracked outstanding balances owed to medical facilities.
- Assisted in reconciling deposit and patient collections.
- Corrected, completed and processed claims for multiple payer codes.
- Processed billing calls and answered questions from patients and third-party carriers.
- Processed online and paper appeal submissions and refund requests.
- Audited and corrected billing and posting documents for accuracy.
- Handled account payments and provided information regarding outstanding balances.
- Used data entry skills to accurately document and input statements.
- Collaborated with customers to resolve disputes.
- Generated monthly billing and posting reports for management review.
- Responded to customer concerns and questions on daily basis.
- Verified accuracy of accounts payable payments, resulting in 12% reduction in payment errors and check reissues
- Kept vendor files accurate and up-to-date to expedite payment processing
Assistant Manager
Horseshoe Pub And Pizza
Comfort, TX
03.1998 - 08.2000
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Created employee schedules to align coverage with forecasted demands.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Developed strategy to increase sales and drive profits.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Assistant Manager
Comfort Motor Inn
Comfort, TX
08.1993 - 03.1998
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Mentored team members to enhance professional development and accountability in workplace.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Education
High School Diploma -
Comfort High School
Comfort, TX 09.1992 - 05.1996
Skills
Staff Management
Timeline
Stay at Home Mom
Thomas Alt Custom Trim
11.2003 - Current
Office Manager
Alt Construction LLC
11.2003 - 12.2022
Medical Billing and Collections Specialist
MEDS Inc.
08.2000 - 11.2003
Assistant Manager
Horseshoe Pub And Pizza
03.1998 - 08.2000
Assistant Manager
Comfort Motor Inn
08.1993 - 03.1998
High School Diploma -
Comfort High School
09.1992 - 05.1996