Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Amanda Alvarez

Palm Coast,FL

Summary

Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Patient Access Specialist

Halifax Health Medical Center & Hospital
10.2022 - Current
  • Check in patients, import patient information into patient chart, insurance verification, scan insurance documents and important medical history information, collect co-pays, assist in trauma room to correctly identify patient when a trauma comes in etc

Front Desk Receptionist

St.Augustine OBGYN
03.2022 - 10.2022
  • Answer phone calls, take care of voicemails, schedule patients, collect payments, scan important medical records, insurance verification etc

Medical Assistant

St.Augustine OBGYN associates
01.2021 - 12.2021
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.

Medical Assistant

Atlantic foot and ankle
12.2017 - 12.2020
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
  • Facilitated timely diagnostics by proficiently performing X-ray imaging under podiatrist supervision when necessary.
  • Supported patients'' overall well-being through meticulous wound care, dressing changes, suture removals, and monitoring healing progress.

Education

Associate's degree -

Daytona State College
12.2024

High school diploma -

Flagler-Palm-Coast High School
Palm Coast, FL
05.2015

Skills

  • Medical Imaging
  • Patient Care
  • Medical Records
  • EMR Systems
  • Medical Scheduling
  • Medical Office Experience
  • Computer Skills
  • Anatomy Knowledge
  • Customer service
  • Phone etiquette
  • Experience Administering Injections
  • HIPAA
  • Medical Terminology
  • Front desk
  • Vital signs
  • Hospital experience

Certification

  • CPR Certification
  • Certified Medication Technician, 12/01/23 to 12/01/24
  • Podiatry X-RAY tech

Timeline

Patient Access Specialist

Halifax Health Medical Center & Hospital
10.2022 - Current

Front Desk Receptionist

St.Augustine OBGYN
03.2022 - 10.2022

Medical Assistant

St.Augustine OBGYN associates
01.2021 - 12.2021

Medical Assistant

Atlantic foot and ankle
12.2017 - 12.2020

High school diploma -

Flagler-Palm-Coast High School

Associate's degree -

Daytona State College
Amanda Alvarez