Amanda Alvarez
Burton
Overview
15
15
years of professional experience
Work History
Medical Assistant
DDNC/Dr. Al-Midani MD
04.2016 - 05.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents. Obtained prior authorizations for prescriptions or imaging.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments. Performed EGD's and Colonoscopies.
Medical Receptionist
Urgent Care
08.2015 - 03.2016
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Transcribed phone messages and relayed to appropriate personnel.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Medication count and accurate log information kept daily.
- Performed X-Rays and administered Medications
- Assisted the doctor in exam rooms, documented visit accurately.
- Prepared exam rooms for each visit
Cashier
Seven Eleven
06.2009 - 08.2015
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Count and order inventory.
- Stock and Face products neatly.
- Maintain hot grill products for freshness throughout the day.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Experience with lottery sales.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Manager
Little Caesars
06.2009 - 06.2014
Timeline
Medical Assistant
DDNC/Dr. Al-Midani MD
04.2016 - 05.2024
Medical Receptionist
Urgent Care
08.2015 - 03.2016
Cashier
Seven Eleven
06.2009 - 08.2015
Manager
Little Caesars
06.2009 - 06.2014