Amanda Anderson
Blanchard,ID
Summary
Hardworking and passionate job seeker with strong organizational skills and eager to learn new things. Ready to help team achieve company goals. Proactive professional with diverse experience in staff management, client communication, and processing payments while meeting deadlines and enhancing customer satisfaction.
Overview
13
13
years of professional experience
Work History
Repacker
Orgill
09.2022 - Current
- Collaborated with team members to complete large-scale repackaging projects within established deadlines.
- Adhered to safety regulations and procedures, ensuring a secure work environment for all team members.
- Managed workload effectively, prioritizing tasks based on urgency and importance to meet daily goals.
- Ensured customer satisfaction with properly packaged products that met or exceeded company standards for presentation and durability.
Veterinary Technician
Rathdrum Animal Clinic
04.2020 - 09.2022
- Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
- Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
- Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
- Restrained animals to protect veterinarians from potential harm.
- Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
- Provided exceptional customer service, addressing client concerns and answering questions about pet health and wellness.
Delivery Driver
NAPA Auto Parts - Genuine Parts
08.2019 - 04.2020
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Supervisor
Dairy Queen Grill & Chill
09.2011 - 08.2019
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Promoted a clean working environment, conducting regular inspections and cleaning tasks.
Education
No Degree -
North Idaho College
Coeur D'Alene, IDHigh School Diploma -
Lakeland High School
Rathdrum, ID06.2011
Skills
- Labeling Accuracy
- Order Fulfillment
- Staff Management
- Complex Problem-Solving
- Client Communication
- Cleaning and sanitizing
- Appointment Scheduling
- Billing and payment processing
- Time Management
- Customer Service
Timeline
Repacker
Orgill
09.2022 - Current
Veterinary Technician
Rathdrum Animal Clinic
04.2020 - 09.2022
Delivery Driver
NAPA Auto Parts - Genuine Parts
08.2019 - 04.2020
Supervisor
Dairy Queen Grill & Chill
09.2011 - 08.2019
No Degree -
North Idaho College
High School Diploma -
Lakeland High School