Amanda Anderson
West Palm Beach,FL
Summary
Dynamic wedding coordinator with exceptional organization and resourceful multitasking skills honed at Winchester Opera House. Expert in special events planning and client relations, successfully managing multiple weddings while ensuring high satisfaction rates. Proven ability to execute contracts and streamline operations, fostering strong vendor relationships and delivering memorable experiences.
Overview
11
11
years of professional experience
Work History
Wedding Coordinator
Winchester Opera House
02.2016 - 11.2018
- Ensured timely execution of all wedding day tasks, facilitating smooth transitions between ceremony components.
- Oversaw setup and breakdown of wedding decorations and supplies.
- Designed detailed timelines for each wedding event, ensuring clear expectations were set and met by all parties involved.
- Coordinated all aspects of wedding ceremonies, including venue selection, catering arrangements, and entertainment options.
- Handled customer service inquiries and complaints and immediately resolved issues to guest satisfaction.
- Worked closely with clients to develop personalized wedding plan that fit within budget.
- Utilized advanced organizational skills to manage multiple weddings simultaneously while maintaining high-quality results.
- Organized logistics and prioritized tasks for small to large-scale weddings.
- Developed creative solutions for last-minute changes or challenges that arose during the planning process.
- Provided exceptional customer service throughout the entire planning process, addressing any concerns promptly and professionally.
- Established and managed communications with vendors, confirming service and supply delivery.
- Created and managed online presence to reach larger audience of clientele.
- Cultivated broad network of professional contacts, including sought-after vendors and venues.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Trained and supervised event staff to complete tasks on time.
Owner/Operator Courier Company
Professional Business Courier
01.2008 - 08.2013
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
- Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decisionmaking.
- Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
- Interacted well with customers to build connections and nurture relationships.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Provided on-the-job training to newly hired workers and team members.
- Worked outside in all weather conditions.
- Coordinated with supply chain partners to ensure timely delivery of raw materials, preventing production stoppages.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Handled sensitive documents securely, maintaining confidentiality and protecting client information.
- Tracked packages using barcode scanners to maintain an updated record of shipment statuses.
- Achieved high customer feedback scores, demonstrating exceptional interpersonal skills during deliveries.
Education
High School Diploma -
Lone Oak
Paducah, KYSkills
- Resourceful multitasking
- Exceptional organization
- Day-of coordination
- Detail-oriented
- Client relations
- Workflow management
- Contract execution
- Operations oversight
- Special events planning
Timeline
Wedding Coordinator
Winchester Opera House
02.2016 - 11.2018
Owner/Operator Courier Company
Professional Business Courier
01.2008 - 08.2013
High School Diploma -
Lone Oak
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