Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Anderson

Sedro-Woolley,WA

Summary

Dynamic Business Office Manager with a proven track record at Bethany Home Health, excelling in regulatory compliance and team leadership. Spearheaded the development of efficient workflows and enhanced employee onboarding processes, significantly improving operational efficiency. Proficient in electronic medical records systems, ensuring accuracy and confidentiality in records management.

Overview

18
18
years of professional experience

Work History

Business Office Manager

Bethany Home Health
Everett, WA
12.2023 - Current
  • Maintained employee records, including payroll, vacation time and benefits information.
  • Developed and implemented procedures to ensure efficient workflow in the office.
  • Developed strategies for improving administrative processes.
  • Implemented policies and procedures to ensure compliance with local regulations.
  • Assisted with HR activities such as recruitment, interviewing candidates and onboarding new hires.

Administrative Assistant

Bethany Home Health
Everett, WA
03.2023 - 12.2023
  • Developed and maintained filing systems for confidential documents and records.
  • Compiled data from various sources into organized reports for review by management team.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.

Salon Owner/Operator

Lash Studio
Mount Vernon, WA
03.2016 - 07.2023
  • Assessed inventory needs for hair care products, cosmetics. on an ongoing basis.
  • Ordered supplies and equipment needed for daily operations.
  • Created marketing strategies to increase clientele and expand the business.
  • Provided excellent customer service to ensure repeat business from satisfied clients.
  • Resolved customer complaints quickly and efficiently while maintaining professionalism.
  • Adhered to state laws and regulations regarding licensure, sanitation standards.

Bookkeeper

Anderson Auto Transport
Sedro-Woolley, WA
04.2020 - 05.2023
  • Ensured accuracy in all accounting entries and records.
  • Prepared financial statements, including balance sheets, income statements, and statement of cash flows.
  • Generated invoices for clients and tracked payments received from customers.
  • Resolved billing discrepancies with vendors or customers promptly.
  • Managed payroll processing for staff members.

Server

Skagit River Brewery
Mount Vernon, WA
04.2007 - 10.2016
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.

Education

American Association of Professional Coders (AAPC)
12-2023

Associate of Applied Science - Medical Billing And Coding

Skagit Valley College
Mount Vernon, WA
06-2023

Skills

  • Office management
  • Regulatory compliance
  • Team leadership
  • Time management
  • Electronic medical records (EMR) systems
  • Home healthcare management
  • Employee onboarding
  • Records management
  • Policy and procedure modification
  • Human resources management
  • Scheduling and calendar management
  • Spreadsheet and database creation
  • Team collaboration

Timeline

Business Office Manager

Bethany Home Health
12.2023 - Current

Administrative Assistant

Bethany Home Health
03.2023 - 12.2023

Bookkeeper

Anderson Auto Transport
04.2020 - 05.2023

Salon Owner/Operator

Lash Studio
03.2016 - 07.2023

Server

Skagit River Brewery
04.2007 - 10.2016

American Association of Professional Coders (AAPC)

Associate of Applied Science - Medical Billing And Coding

Skagit Valley College

Similar Profiles

CREATE PROFILE