Amanda Anderson
Spring Park,MN
Summary
- Highly organized and experienced Administrative Professional with strong expertise in office coordination, calendar management, and cross-functional team support in both corporate and manufacturing environments.
- Proven ability to handle front-desk operations, inventory control, supply ordering, document management, and internal communication-ensuring smooth day-to-day facility functions.
- Skilled in working closely with logistics, customer service, and warehouse teams; well-versed in tools like Microsoft Office, Excel (Advanced), Oracle, SharePoint, and document tracking systems.
- Recognized for a proactive attitude, attention to detail, and ability to multitask across high-volume administrative workflows; contributed significantly to operations.
Professional leader with strong expertise in overseeing daily operations and team coordination. Known for effective collaboration and achieving results in fast-paced environments. Highly adaptable, skilled in problem-solving, conflict resolution, and ensuring optimal workflow. Respected for reliability and proactive approach to shifting demands.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Shift Supervisor (Part-time/Seasonal)
Rockvam Boat Yards
05.2025 - Current
- Supervise marina staff during evening and weekend shifts, ensuring tasks are completed efficiently and safely.
- Provide guidance, training, and support to team members, fostering a positive work environment.
- Assign work duties and monitor employee performance, addressing any issues as they arise.
- Deliver exceptional customer service to marina guests, ensuring they have a positive experience during their visit.
- Address customer inquiries, concerns, and complaints in a friendly and professional manner.
- Assist with rentals, boat club, dry stack, wet slips, winter storage, repairs, and other marina services as needed.
- Respond to emergencies or incidents promptly, ensuring the safety of guests and staff.
- Oversee the closing procedures of the marina, ensuring all tasks are completed for smooth transitions between shifts.
- Maintain clear communication with the Marina Manager, reporting any operational issues, staffing concerns, or guest feedback.
Shipping and Receiving Administrative Assistant
AaCron Anodizing
03.2024 - 06.2025
- Process shop orders for completed material
- Create BOL's for customers
- Email signed BOL's to customers once material is picked up
- Verify orders match material green tags
- Alert warehouse Supervisor of any issues/discrepancies
- Track customers picking up and dropping off material
- Provide Accounting Manager with picked up orders for billing
- Coordinate shipments with customers
- Provide material handlers with proper paperwork when customers are picking up or dropping material
- Process Ups and FedEx shipments
- Works closely with Customer Service Administrative Assistant
- Updates processes and procedures documents
- Created training documents
- Created new customer information spreadsheet
Customer Service Representative
HealthEZ
10.2023 - 04.2024
- Answered phone calls to assist providers and customers with insurance related issues such as:
- Providing health insurance accounts and coverages
- Providing co-pay and deductible information
- Claims status and submission information
- Finding in-network providers
- Finding in-network hospitals and clinics
- Pre-certifications
- Checking on payment status
- HSA Accounts
- Documenting phone calls
- Escalate phone calls when necessary
Administrative Assistant/Scheduler
Harrison Bay Senior Living
04.2023 - 08.2023
- Answer phones and direct as appropriate
- Greet tenants, family members and staff
- Approve Time cards
- Process invoices
- Complete ACH payments
- Deposit resident rent payments online
- Coordinate daily schedules of HHA staff and post daily
- Process agency reports for management
- Approve unpaid time off requests and adjust schedules
- Re-arrange schedules as time is called off and work with outside agencies to fill positions
- Complete on-boarding paperwork with all new employees, give tours, coordinate their centralized orientation training days with HR, assist them with logins and online training info and assist them in enrolling in the time clock
- Post daily state mandated staffing schedules
- Keep track of and follow up on I'm Ok Check ins for residents
- Help family members relay requests for appointments to nurses and management
Materials Expeditor (Contract)
Cummins
09.2021 - 11.2022
- Runs Past Due Report on Monday and Thursday.
- Contacts suppliers regarding past due Purchase orders for updates.
- Updates R12 with relevant information received back from our suppliers.
- Updates our Supplier Contact list.
- Gathers, compiles and verifies information and enters it accurately into documents such as reports, presentations or forms; and office systems such as databases or spreadsheets.
- Completes data collection, data entry and report generation on various departmental related activities.
- Act as an informal resource for colleagues with less experience.
Covid-19 Contact Tracer Specialist (Contract)
Boston Scientific
12.2020 - 03.2021
- Contacted employees who called into the Nurse Triage line.
- Asked employee questions based on guidelines set by Boston Scientific.
- If there was contact with another employee, we would follow-up with those employees.
- Gave employees the guidelines for testing and quarantining if needed.
- Trouble shoot/research any complicated cases that presented exceptions to the set guidelines.
- Contact Managers of employee if needed to review information.
- Once the tracing form was filled out, we sent them back to the COVID research team, the employees' manager and their HR business partner.
Executive Assistant to Sr. Vice-President (Contract)
Optum via Health
12.2019 - 06.2020
- Managed calendar for Senior Vice President, Customer office.
- Scheduled staff meetings for Senior Vice President and her 8 direct reports.
- Used Excel and maintain spreadsheet to track the daily activity.
- Arranged travel and hotel arrangements for Senior VP to attend conferences and from her office in New York to Minneapolis.
- Prepared documents and presentations for staff meetings, meetings with Senior VP and the CEO and current department projects.
Executive Assistant (Legal Department), (Contract)
Abbott Laboratories
08.2019 - 12.2019
- Coordinates and manages personal schedules, including travel arrangements, hotel accommodations and transportation for 2 attorneys.
- Assists other administrative assistants and paralegals when needed.
- Works with Intellectual Property attorneys on various projects.
- Logged over 1,500 patents for transfer and restoration to Iron Mountain.
- Logged Research and Development documents for transfer and restoration to Iron Mountain.
- Learned and became proficient in new software programs including IP Manager and iManage.
- Renamed over 7,000 files to correctly connect with new software integration.
Executive Assistant to CEO
Northwest Eye
09.2017 - 07.2019
- Booked outside meeting facilities for All Employee Annual Meeting for approximately 120 employees.
- Coordinated the communications and logistics of staff meetings and produced materials when needed.
- Created, edited and distributed communications including letters, emails, and PowerPoint presentations.
- Prepared board books for monthly Board Meetings.
- Managed Inventories, arranged office logistics, provide office supplies supports.
- Assisted Senior Leadership Team with various projects.
- Managed and organized documents for ease of access to the CEO during the due diligence process of our acquisition.
- Modified MS Excel spreadsheets using.
Executive Assistant to CEO - Private equity firm
Northern Pacific Group
04.2017 - 09.2017
- Office Manager/Executive Assistant.
- Managed calendars and meetings for 3 Partners and Senior Vice-President.
- Planned and managed Christmas party for over 600 invitees.
- Completed money transfers.
- Developed and maintained legal documentation binders for the office.
- Processed expense reports and booked travel through Concur for Partners.
Executive Assistant to the CFO/Dealership Biller
Walser Automotive Group
10.2015 - 08.2016
- Effectively and proficiently managed, tracked and updated CFO's schedule, emails, travel arrangements, travel folders and contacts resulting in him being easily organized and more proficient.
- Prepared expense reports for the CFO in a timely and accurate manner to ensure he is appropriately reimbursed.
- Organized, scheduled, and updated calendars for CFO and Directors for internal and external meetings/customers.
- Researched, updated and prepared legal documents for signatures and properly filed them adhering to electronic and hard copy filing guidelines, structure and naming conventions.
- Managed creation of meeting agendas and created PowerPoint for Employee Quarterly Communications meetings.
- Used Excel and maintain spreadsheet to track the daily activity.
- Investigated options, request RFP's, budget and coordinated monthly employee luncheons.
- Accountable for posting purchases in ADP/CDK from buyers and cutting and processing checks to vendors.
- Accurately update and maintain purchases made from Craig's List as well as processing the purchase paperwork to the appropriate department for completion.
- Effectively communicate with buyers regarding purchases and inquiries.
- Responsible for receipting cash and check payments from the weekly auction.
Manager, Patient Access
St. Gabriel's Hospital
09.2014 - 04.2015
- Responsible for daily management of 34 Patient Access staff.
- Assisted in the EPIC electronic health record implementation which resulted in better team productiveness.
- Effectively generated quality assurance reports from EPIC which resulted in identifying training opportunities for staff.
- Partner with Human Resources and recruiters in the hiring process as well as employee reviews and coaching sessions.
- Ensured processes were being correctly followed and reviewed with the senior leadership team.
- Created agenda and lead monthly staff meetings.
- Generated and monitored employee schedules, vacation requests, employee files and other personnel documents.
Executive Assistant to the CEO
MMIC
08.2010 - 09.2013
- Successfully planned meetings and corporate events 4 times annually for approximately 120 people resulting in better working relationships.
- Managed expenses and reconciled credit card statements through Concur.
- Effectively communicated and coordinated with our board members of 17 physicians which resulted in increased productivity and accountability.
- Wrote and edited internal and external communications for CEO.
- Scheduled travel arrangements and conference registration for CEO and Senior Management Staff.
- Created PowerPoint presentations and Board Books through BoardVantage resulting in ensuring professionalism and accuracy of information they were delivering.
- Managed the BoardVantage website for accuracy of attendees and rights to information.
- Re-structured executive department's document management and filing system and moved paper documents to electronic files which resulted in better organization and ease of document recovery and ensured documents were current and not duplicated.
- Managed extremely sensitive and confidential information as well as budgets for events and meetings.
- Chaired the Communications and Event Planning Committees.
- Co-chaired the GIVE Committee.
Executive/Personal Assistant to the CEO
Global Ethanol
04.2007 - 04.2010
- Managed calendar, contacts, meetings, business and personal travel for the CEO and his family, including international meetings and travel.
- Lead Executive Assistant of four other Administrative Assistants.
- Managed personal files and documents for the CEO and his family.
- Composed and distributed meeting minutes for our board meetings.
- Coordinated, budgeted and managed corporate events for approximately 130 employees and Senior Leadership retreats locally and internationally.
- Assembled and distributed our monthly board pack for Board of Directors.
- Created and distributed monthly newsletter to employees, shareholders and investors.
- Reconciled credit card statements for CEO.
- Designed, created, published and updated company web site and helped implement new company Intranet site in SharePoint.
- Actively participated in the Safety Committee.
Education
B.A. - Communications
Metropolitan State University
Saint Paul, MN01.2008
High school diploma - undefined
Skills
- Strong relationship-building abilities
- Commitment to professional standards
- Strategic task management
- Strategic leadership
- Organizational assistance expertise
- Data organization
- Process improvement
- Data analysis
- Proficient in multitasking
- Inventory management
- Senior administrative assistance
- Analytical problem-solving
- Coordination of office resources
- Document organization
- Financial tracking
- Cross-functional teamwork
- Event logistics coordination
- Strong focus on accuracy
- Oracle database management
- Document proofreading
- Proficient in calendar management
- Effective technical communication
- Effective meeting facilitation
- Calendar coordination
- Experienced with Adobe Acrobat
- Graphic design skills
- Creative visual communication
- Responsive to new challenges
- Data organization and maintenance
- Customer engagement
- Document organization
- Travel logistics management
- Adaptability to change
- Event logistics management
- Administrative activity management
- Strong organizational abilities
- Event management
- Event experience optimization
- Executive support for CEO
- Employee integration support
- Customer service expertise
- Proficient in Microsoft Office
- Team collaboration
- Data access management
- Content publisher
- 365
- Invoice processing
- Documentation review
- Payroll administration skills
- Front office coordination
- Presentation skills
- Team development
- Experienced in office management
- Document management
- Sales assistance
- Effective time management
- Strategic project planning
- Team management
- Event execution skills
- Team leadership
- Efficient appointment management
- Detail-oriented approach
- Goal-oriented planning
- Organizing meeting agendas effectively
- Project execution
- Travel and expense reporting
- Efficiency improvement
- Sensitive information management
- Professional development
Certification
- Driver's License, 2021-11-01, 2025-09-01
- Certified Administrative Professional
- Microsoft Office Specialist
Timeline
Shift Supervisor (Part-time/Seasonal)
Rockvam Boat Yards
05.2025 - Current
Shipping and Receiving Administrative Assistant
AaCron Anodizing
03.2024 - 06.2025
Customer Service Representative
HealthEZ
10.2023 - 04.2024
Administrative Assistant/Scheduler
Harrison Bay Senior Living
04.2023 - 08.2023
Materials Expeditor (Contract)
Cummins
09.2021 - 11.2022
Covid-19 Contact Tracer Specialist (Contract)
Boston Scientific
12.2020 - 03.2021
Executive Assistant to Sr. Vice-President (Contract)
Optum via Health
12.2019 - 06.2020
Executive Assistant (Legal Department), (Contract)
Abbott Laboratories
08.2019 - 12.2019
Executive Assistant to CEO
Northwest Eye
09.2017 - 07.2019
Executive Assistant to CEO - Private equity firm
Northern Pacific Group
04.2017 - 09.2017
Executive Assistant to the CFO/Dealership Biller
Walser Automotive Group
10.2015 - 08.2016
Manager, Patient Access
St. Gabriel's Hospital
09.2014 - 04.2015
Executive Assistant to the CEO
MMIC
08.2010 - 09.2013
Executive/Personal Assistant to the CEO
Global Ethanol
04.2007 - 04.2010
High school diploma - undefined
B.A. - Communications
Metropolitan State University
Additional Information - Other Positions Skills
- Sr. Customer Service Call Center Representative at Carlson Companies
- Part-time Front Desk Receptionist at Volume Salon
- Front Desk Registration/Scheduling Supervisor at Allina Clinics
- AP/AR at Vinco
Personal Information
- Visa Status: Authorized to work in the US for any employer
- Driving License: Driver's License
- Work Permit: Authorized to work in the US for any employer