Amanda Angell
Sparta,KY
Summary
Offering strong foundation in customer service and data management, and eager to learn and develop in order entry environment. Contributes to understanding of accurate data entry and effective communication. Ready to use and develop data entry and customer service skills in potential roles.
Overview
8
8
years of professional experience
Work History
Lead Toddler Teacher
The Goddard School
03.2024 - Current
- Maintained clean, organized classroom in compliance with state health and safety standards.
- Fostered creativity and exploration in a safe, nurturing environment for toddlers.
- Led small group activities to enhance language skills and fine motor abilities in toddlers.
- Provided structured daily routines balancing physical activity, cognitive development, and rest periods.
- Collaborated with teachers to exchange feedback and plan curriculum across classrooms.
- Engaged with parents to establish consistent routines and maintain open communication channels for child support.
Lead School Age Teacher
Cadence Academy Preschool
09.2022 - 03.2024
- Assessed student progress through diverse evaluation tools and delivered constructive feedback for growth.
- Fostered respect and inclusivity by modeling behavior expectations and addressing misconduct promptly.
- Established strong rapport with students, parents, and staff to enhance academic support.
- Developed innovative strategies to present complex concepts, ensuring content clarity without sacrificing rigor.
Product Specialist
Tom Gill Chevrolet
07.2021 - 09.2022
- Cultivated strong customer relationships, resulting in increased repeat business and referrals.
- Consistently exceeded monthly quotas by prioritizing tasks and managing time effectively.
- Contributed to dealership growth through promotion of a collaborative workplace culture.
- Adapted sales strategies for diverse clientele, including first-time buyers and luxury shoppers.
- Delivered exceptional buying experiences from initial contact to post-purchase support, enhancing customer satisfaction ratings.
Receptionist/Administrative Assistant
Tom Gill Chevrolet
04.2021 - 07.2021
- Greeted visitors and customers, providing professional and knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated records efficiently.
- Answered phone promptly, directing calls to appropriate offices.
- Handled cash transactions and maintained accurate sales and payment records.
- Streamlined front desk operations by managing calls, emails, and walk-in clients effectively.
- Demonstrated strong multitasking skills while managing multiple tasks under tight deadlines.
Customer Service Associate
Kroger Marketplace
04.2017 - 03.2021
- Resolved customer complaints professionally, yielding satisfactory outcomes and positive feedback.
- Answered customer calls promptly to minimize on-hold wait times.
- Actively listened to customer concerns, addressed issues swiftly, and escalated significant matters to supervisor.
- Processed orders accurately and efficiently, ensuring timely product or service delivery.
- Managed high call volume through effective time management, reducing customer wait times.
Education
Bachelor of Arts - Interdisciplinary Studies
Northern Kentucky University
Newport, KY12.2025
High School Diploma -
Simon Kenton High School
Independence, KY06.2019
Skills
- Critical thinking
- Active listening
- Relationship building
- Problem resolution
- Time-management
- Flexible
Timeline
Lead Toddler Teacher
The Goddard School
03.2024 - Current
Lead School Age Teacher
Cadence Academy Preschool
09.2022 - 03.2024
Product Specialist
Tom Gill Chevrolet
07.2021 - 09.2022
Receptionist/Administrative Assistant
Tom Gill Chevrolet
04.2021 - 07.2021
Customer Service Associate
Kroger Marketplace
04.2017 - 03.2021
Bachelor of Arts - Interdisciplinary Studies
Northern Kentucky University
High School Diploma -
Simon Kenton High School
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