Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Anglin

Nicholasville,KY

Summary

Seasoned Operations Manager and talented leader with experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams. Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

24
24
years of professional experience

Work History

Correctional Officer Cpl.

Franklin County Regional Jail
07.2023 - Current
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Conducted routine and emergency head counts.
  • Completed intake paperwork, fingerprints, and searches.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Observed behavior of residents individually and in groups.
  • Assisted in development of procedures and policies to maintain peace and order in facility.
  • Booked new inmates into facility and processed inmates for release.
  • Enforced rules and regulations to maintain order among inmates.
  • Responded to emergency situations and de-escalated hostile confrontations.
  • Supervised inmates during meals, recreation and other activities.
  • Conducted security checks of inmates and living areas.
  • Prepared reports to document incidents and violations.
  • Documented inmate behavior and activities in logbooks.
  • Transported inmates to and from court hearings, medical appointments and other locations.
  • Assisted in intake and release of inmates.
  • Coordinated with other law enforcement personnel to exchange information.
  • Investigated and responded to incidents of inmate misconduct.
  • Wrote up paperwork from court and served warrants and subpoenas.
  • Tracked inmates through head counts, visitor logs, and scheduled activities.
  • Searched building and grounds, living quarters, and work areas for contraband.

Operations Manager

Zip Express
08.2022 - 01.2023
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Analyzed and reported on key performance metrics to senior management.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Assisted in recruiting, hiring and training of team members.
  • Interacted well with customers to build connections and nurture relationships.

Driver

FedEx
02.2022 - 05.2022
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Delivered goods and products to customer on time and in excellent condition.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Generated consistent referrals and repeat business by providing friendly and fast service.
  • Answered, scheduled, and responded to reservation calls at specific times and locations.
  • Updated logs and tracking documents accurately and according to schedule requirements.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Upheld high standards of professionalism and discretion when working with high-value clients.
  • Minimized liability by consistently following road rules when driving.

Correctional Lieutenant

Madison County Fiscal Court
08.2020 - 02.2022
  • Oversaw control center, monitoring inmates, visitors, and employees for signs of suspicious behavior.
  • Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
  • Coordinated responses to emergency situations arising in different prison locations.
  • Checked all book in and discharges, making sure all charges have paperwork and all discharges have orders of discharge.
  • Assigned officer tasks such as cleaning cells and stocking clean laundry to keep prison running efficiently.
  • Monitored and confirmed compliance with safety standards and regulations.
  • Responded to emergency situations and provided first aid following facility guidelines.
  • Completed daily work report sheets and delegated tasks to employees.
  • Resolved issues and disputes between inmates professionally and respectfully.
  • Participated in development of correctional policies and procedures.
  • Supervised dining hall, outdoor recreation area, vocational shop, and inmate housing unit.
  • Handled inmate counts and searches for missing inmates.
  • Cultivated and maintained climate of mutual respect with freedom from harassment and intimidation, to provide safe environment for staff and offenders.
  • Verified all prison visitors carried proper identification and had no contraband before entering institution.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.

Deputy Jailer

Madison County Fiscal Court
08.2016 - 08.2020
  • Maintained jail security by performing frequent security checks within cell block and inspecting each cell for contraband.
  • Utilized weapons, handcuffs and physical force to maintain discipline and order among prisoners.
  • Drove passenger vehicles and trucks to transport inmates to other institutions, courtrooms, hospitals and work sites.
  • Documented prisoner identification, charges and inmate disturbance incidents.
  • Received and processed inmates into custody of institution by searching prisoners and taking charge of personal property.
  • Monitored radio transmissions between staff to respond immediately to directions and emergencies.
  • Inspected condition of locks, window bars, doors and gates to prevent prisoner escapes.
  • Examined incoming and outgoing mail to detect contraband.
  • Observed inmate behavior to prevent dangerous and inappropriate activities, supervising over [Number] inmates simultaneously.
  • Guarded facility entrances to screen visitors, using x-rays and ION scanner devices.
  • Assisted in intake and release of inmates.
  • Conducted security checks of inmates and living areas.
  • Responded to emergency situations and de-escalated hostile confrontations.
  • Prepared reports to document incidents and violations.
  • Enforced rules and regulations to maintain order among inmates.

Picker Packer

Amazon
12.2005 - 06.2007
  • Pulled orders quickly to maintain demanding productivity goals.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Scanned packages and boxes and moved to loading dock for shipment.

Farm Worker

Johnson Farming
01.2000 - 06.2007
  • Removed rocks and prepared soil for planting.
  • Planted crops in fields, helping farmers distribute seeds and plan harvesting schedules.
  • Assisted farmers with feeding and watering cows, sheep, goats, and pigs.
  • Operated farm equipment such as tractors and trucks with extreme care and precision.
  • Experience with power tools
  • Operated tractors and self-propelled machinery to plow and fertilize soil.
  • Applied disinfectant solutions and used shovels and water hoses to thoroughly clean animal pens.
  • Operated bulldozer to properly deploy waste products at compactors.
  • Loaded and unloaded farm supplies and materials and stored in correct barn location.
  • Planted, cultivated and harvested corn, wheat and hay crops for optimal growth.
  • Used grease guns and oil cans to lubricate and adjust farm equipment.
  • Prepared and administered vaccinations and medications to animals.

Shipping and Receiving Associate

Tokico Usa
02.2001 - 10.2004
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Organized storage areas to optimize materials movements and minimize labor hours.

Education

GED -

Madison Central High School
Richmond, KY
08.2004

Skills

  • Delphi Technology
  • Process Improvement Strategies
  • Facebook
  • Blackbaud the Raiser's Edge
  • Systems Implementations
  • Microsoft Project
  • Microsoft Visio
  • Microsoft Internet Explorer
  • Multi-Unit Operations Management
  • Management
  • Staff Training
  • Incident Reports
  • Federal Regulations
  • Legal Standards
  • Safety and Security Enforcement
  • Product Knowledge
  • Discharge Paperwork
  • Safety and Security
  • Defensive Tactics
  • Criminal Law
  • Court Protocols
  • Pat-Down Searches
  • Courtroom Procedures
  • Inmate Interviews
  • Court Appearances
  • Microsoft Access
  • Office Cleaning
  • Complex Problem-Solving
  • Maintaining Security
  • Administrative Duties
  • Observation
  • Discipline

Timeline

Correctional Officer Cpl.

Franklin County Regional Jail
07.2023 - Current

Operations Manager

Zip Express
08.2022 - 01.2023

Driver

FedEx
02.2022 - 05.2022

Correctional Lieutenant

Madison County Fiscal Court
08.2020 - 02.2022

Deputy Jailer

Madison County Fiscal Court
08.2016 - 08.2020

Picker Packer

Amazon
12.2005 - 06.2007

Shipping and Receiving Associate

Tokico Usa
02.2001 - 10.2004

Farm Worker

Johnson Farming
01.2000 - 06.2007

GED -

Madison Central High School
Amanda Anglin