Amanda Ashton
Knoxville,TN
Summary
Dedicated Manager and Legal Assistant offering 14 years of experience working with clients to give accessibility and support throughout the legal process. With a purpose of providing the very best recovery outcome. Commended for outstanding customer service, staff development and training. Friendly and personable with the skills to stay organized and strengths in building and maintaining relationships.
Overview
24
24
years of professional experience
Work History
Office Manager/Executive Legal Assistant
Law Office Of Stephen A. Burroughs
08.2010 - 04.2024
- Experience working with individuals of all incomes and backgrounds who have needed assistance walking through the legal process, advocating on their behalf with compassion and empathy.
- Building and developing relationships with clients, medical providers, judicial staff and other partnering agencies to provide the best customer recovery.
- Manage 150+ cases in collaboration with attorneys and support staff on case strategy and resolution.
- Administrative oversight of all daily operations, staff allocation, payroll, accounts receivable and payable, creating, training and supervising of case management processes and daily tasks.
Owner/Office Manager
Ashton Video Production
06.2007 - 09.2010
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Consulted with customers to assess needs and propose optimal solutions.
Front Office Staff
HealthSouth Diagnostic Centers
05.2000 - 07.2005
- Enhanced guest satisfaction by providing exceptional front office services and addressing inquiries promptly.
- Provided support during busy periods by assisting colleagues in managing high volumes of inquiries or tasks.
- Collaborated with other departments to provide comprehensive guest services and deliver outstanding hospitality experiences.
- Assisted in training new front office staff members for seamless integration into the team.
Education
Bachelor of Science - Speech Pathology
The University of Tennessee - Knoxville
Knoxville, TNAssociate of Science -
Pellissippi State Community College
Knoxville, TNSkills
Planning and Organizing
Office Administration
Great Oral and Written Communication
Self-Motivated
Relationship Building
Training and Coaching
Experienced in Follow-Up and Documentation
Active Listening, Reliable, and Problem-solving
Hobbies and Volunteering
Family, Faith, Hiking and Kayaking
Volunteer, coach and participant with Curesearch
Timeline
Office Manager/Executive Legal Assistant
Law Office Of Stephen A. Burroughs
08.2010 - 04.2024
Owner/Office Manager
Ashton Video Production
06.2007 - 09.2010
Front Office Staff
HealthSouth Diagnostic Centers
05.2000 - 07.2005
Bachelor of Science - Speech Pathology
The University of Tennessee - Knoxville
Associate of Science -
Pellissippi State Community College
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