Amanda Avalos
Garland,TX
Summary
Determined, positive, and hard worker ready to learn and contribute to team success. Organized and motivated team player eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
11
11
years of professional experience
Work History
SDR
T-Mobile for Business
Irving, TX
03.2024 - Current
- Established rapport with prospects quickly via telephone conversations and built trust-based relationships with them within a short period of time.
- Followed up on leads generated from marketing campaigns or other sources in order to increase sales opportunities for the company.
- Conducted research of prospective clients in order to identify decision makers and contact them directly.
- Participated in weekly sales meetings to discuss best practices and review performance goals.
Administration Assistant
Secure Collateral Management
Dallas, TX
05.2023 - 03.2024
- Process repossession documents accurately and efficiently daily to the field agents.
- Managed digital documentation via various web portals, from a variation of financial institutions.
- Monitored schedules and calendar obligations for lien holders and field agents.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
Wellness Coordinator Lead
The Joint Chiropractic
Rowlett, Texas
10.2022 - 05.2023
- Greeted incoming patients and verified paperwork to manage smooth intake processes.
- Managed office duties and basic administrative tasks, organized and cleaned work space, ordered materials and answered phone calls.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Processed payments and updated accounts to reflect balance changes.
Assistant Retail Store Manager
Metro by T-Mobile
Mesquite , Texas
10.2013 - 10.2021
- Welcomed guests and asked open-ended questions to best determine which products would meet needs.
- Encouraged customers to consider purchasing accessories and warranties, resulting in successful upselling and cross-selling.
- Operated cash register, POS and multi-system company based programs to create new accounts for customers, and recorded inventory.
- Created agendas and communication materials for team meetings.
- Taught junior employees how to meet operational and sales goals with proactive strategies.
- Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
Education
High School Diploma -
Skyline High School
Dallas, TX05.2013
Skills
- Scheduling and calendar management
- Organizational skills
- Data Entry Processor
- Inbound and Outbound Calling
- Customer service focus
- Supervision and training
- Schedule management
- Point of sale systems proficiency
- Effective customer upselling
- Task Prioritization
- Account Balancing Reconciliation
- Back Office Operations
- Prospecting and Cold Calling
- Sales team collaboration
- CRM Tracking
- Lead Qualification
Timeline
SDR
T-Mobile for Business
03.2024 - Current
Administration Assistant
Secure Collateral Management
05.2023 - 03.2024
Wellness Coordinator Lead
The Joint Chiropractic
10.2022 - 05.2023
Assistant Retail Store Manager
Metro by T-Mobile
10.2013 - 10.2021
High School Diploma -
Skyline High School
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