Summary
Overview
Work History
Education
Skills
Timeline
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Amanda Baadi Anankpieng

Sales Associates
Acra,CA

Summary

Proven sales associate with a track record of exceeding sales targets at Telefonika by leveraging strong customer service and sales development skills. Expert in assessing customer needs, upselling, and fostering loyalty through problem-solving. Collaborates effectively in team settings, enhancing productivity and achieving results. Demonstrates proficiency in cash handling and maintaining a high level of product knowledge.

Overview

2
2
years of professional experience

Work History

Sales Associate

Telefonika
12.2022 - 01.2024
  • Built relationships with customers to encourage repeat business.
  • Solved customer challenges by offering relevant products and services.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Waitress

Vida Caffe
11.2021 - 11.2022
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Used cash registers and credit card machines to cash out customers.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
  • Answered customers' questions, recommended items, and recorded order information.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.

Education

High School Diploma -

Presbyterian Senior High Technical School
Adukrom -Eastern Region
09.2018

Skills

Product Sales

Customer Service

Sales Development

Customer Needs Assessment

Time Management

Teamwork and Collaboration

Upselling

Multi-tasking strength

Problem-solving skills

Sales expertise

Cash Handling

Timeline

Sales Associate

Telefonika
12.2022 - 01.2024

Waitress

Vida Caffe
11.2021 - 11.2022

High School Diploma -

Presbyterian Senior High Technical School

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Amanda Baadi AnankpiengSales Associates