Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Amanda Babcock

Kīhei,HI

Summary

With a proven track record at Ohana Seafood Bar and Grill, I excel in delivering exceptional customer service and managing high-volume shifts with a blend of strong multitasking abilities and an outgoing personality. My expertise in responsible alcohol service and fostering team collaboration has significantly enhanced guest satisfaction and operational efficiency.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Bartender

Ohana Seafood Bar and Grill
07.2018 - 11.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Server/bartender

Pizza Madness
11.2022 - 07.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Bartender/server

Outback Steakhouse
12.2017 - 12.2020
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.

Education

N/A - Creative Writing

Arizona State University
Tempe, AZ

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Patience and tolerance
  • Outgoing personality
  • Customer service expertise
  • Responsible alcohol service

Certification

Maui Liquor License

Timeline

Server/bartender

Pizza Madness
11.2022 - 07.2024

Bartender

Ohana Seafood Bar and Grill
07.2018 - 11.2024

Bartender/server

Outback Steakhouse
12.2017 - 12.2020

N/A - Creative Writing

Arizona State University

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Amanda Babcock