Amanda Baker
5221 N 400 W Decatur,IN
Summary
Adept Dental Hygienist with a proven track record at Riverstone Dental, enhancing patient oral health through expert periodontal therapy and meticulous infection control. Excelled in patient education, fostering strong relationships while improving satisfaction rates. Skilled in digital radiography and ultrasonic instrumentation, consistently staying ahead with the latest dental technologies. Demonstrated leadership by mentoring new hygienists.
Overview
25
25
years of professional experience
Work History
Registered Dental Hygienist
Riverstone Dental
07.2002 - Current
- Maintained up-to-date patient records, including medical histories and treatment plans, to facilitate accurate diagnoses and tailored treatments.
- Educated patients on proper brushing and flossing techniques to promote long-term oral health.
- Cleaned patient's teeth to remove plaque and tartar buildup and prevent tooth decay and gum disease.
- Enhanced patient experience by building rapport, addressing concerns, and explaining procedures in a professional manner.
- Sterilized equipment to keep dental tools clean and safe for use, reducing risk of infection.
- Supported office administrative tasks such as answering phone calls, scheduling appointments, and handling insurance billing inquiries when needed.
- Tailored individualized periodontal maintenance programs for patients suffering from gum disease or other related concerns.
- Improved patient oral health by conducting thorough dental cleanings and providing personalized home care instructions.
- Participated in continuing education courses to stay current on industry best practices and emerging technologies within the field of dental hygiene.
- Improved and developed knowledge through continuing education courses and seminars.
- Implemented effective infection control measures by sterilizing instruments and following strict protocols for cleanliness.
- Maintained accurate medical and dental records by documenting important patient data in Dentrix.
- Captured patients' dental radiographs and provided to dentist for interpretation and diagnosis.
- Conducted oral cancer screenings during routine dental exams, resulting in early detection of potential issues.
- Utilized advanced digital radiography techniques to capture high-quality images for diagnostic purposes.
- Made and confirmed appointments to promote necessary follow-up care to maintain dental health.
- Promoted a welcoming environment by maintaining a clean and organized workspace, leading to increased patient satisfaction rates.
- Applied fluoride treatments to strengthen tooth enamel and prevent cavities in both children and adults.
- Educated patients on importance of oral hygiene and demonstrated techniques for flossing, brushing and home care.
- Collaborated with the dental team to develop comprehensive treatment plans for patients with complex conditions.
- Managed inventory of dental supplies and equipment, reducing costs through strategic purchasing decisions.
- Served as a mentor for new dental hygienists, sharing knowledge and best practices to help them excel in their roles.
Sales Associate
Maurices
08.1999 - 11.2002
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Education
Associate of Science - Dental Hygiene
Indiana University-Purdue University Fort Wayne
Fort Wayne, IN05.2002
Skills
Ultrasonic instrumentation
Periodontal Therapy
Local anesthesia administration
Oral Cancer Screening
Patient relationship building
Patient Education
Infection Control
Periodontal maintenance
Periodontal evaluation
Digital Radiographs
Oral Hygiene Instruction
Treatment Planning
Patient education and prophylaxis
Fluoride Treatments
Anesthetic Administration
Patient education and counseling
Root planning and scaling expertise
Dental charting
Nutrition counseling
Dentrix software proficiency
Safety Compliance
Diagnostic Imaging
Attention to Detail
Teamwork and Collaboration
Patient Communication
Instrument Sterilization
HIPAA Awareness Training Certification
Registered Dental Hygienist (RDH)
Multitasking Abilities
Problem-Solving
Reliability
CPR Certification
Problem-solving abilities
Active Listening
Team building
Interpersonal Communication
References
Avaliable upon request.
Timeline
Registered Dental Hygienist
Riverstone Dental
07.2002 - Current
Sales Associate
Maurices
08.1999 - 11.2002
Associate of Science - Dental Hygiene
Indiana University-Purdue University Fort Wayne
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