Amanda Balram
Elmont,NY
Summary
Driven and cooperative individual with strong background in patient care, demonstrating generous, patient, and empathic attributes that ensure optimal patient experiences. Adept at building rapport with patients, colleagues, and medical staff, showcasing persuasive communication and collaborative skills. Extensive knowledge of medical terminology, administrative tasks, and clinical procedures, coupled with genuine love for helping people. Committed to creating supportive and positive environment, enhancing patient satisfaction and operational efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Assistant Intern
Dr. Jaipal Ramkelawan
Queens, NY
09.2025 - 12.2025
- Maintained a clean work area by sterilizing instruments and stocking supplies.
- Performed administrative duties such as scheduling appointments, filing medical records, and maintaining patient charts.
- Provided patient care by taking vital signs, drawing blood, and preparing patients for examinations.
- Applied knowledge of HIPAA regulations to ensure the privacy of patient information was maintained at all times.
- Demonstrated excellent organizational skills by managing multiple tasks simultaneously in a fast paced environment.
- Cleaned and sterilized exam rooms, medical equipment and common areas to reduce germ spread.
- Managed and restocked immense inventory of medical, lab, and, office supplies.
- Updated patient profile for each visit, highlighting important information for doctor review.
- Operated x-ray, electrocardiogram (EKG), and other equipment to administer routine diagnostic tests.
- Collected blood, tissue and other laboratory specimens, logged specimens, and prepared them for testing.
Medical Records Department- College Internship
Queens Center Hospital
Queens, NY
02.2021 - 05.2021
- Implemented coding software to ensure precise assignment of ICD-10 codes for diagnoses and procedures.
- Oversaw management of electronic health record databases, ensuring accurate input of new information.
- Executed precise protocols for managing transfers and releases of medical records.
- Facilitated organized release of medical information to authorized personnel.
- Updated patient demographic information in medical records to ensure accuracy and compliance.
- Executed claims paperwork documentation and system entry processes with precision.
- Audited records to ensure completeness, accuracy, and regulatory compliance.
- Ensured HIPAA compliance in management of patient medical records and personal health information.
- Managed scanning and uploading of medical records to ensure accurate electronic documentation.
Education
Certification - Clinical Medical Assisting
Phlebotomy Career Training
Michigan12-2025
Associates Degree in Applied Science - Health Information Technology
Borough of Manhattan Community College
US08-2024
Skills
- Fluent English
- 3M Software
- EPIC Software
- Microsoft Word/ Excel
- HIPAA compliance
- Medical terminology knowledge
- Electronic health records management
- Specimen collection
- Healthcare software navigation
- Exam room preparation
- Medical billing and coding
- Phlebotomy proficiency
- Patient care
- Operating EKG equipment
- Data entry
- Vitals collection and documentation
Certification
Covid-19 Contact Tracing-Coursera, 2022
Basic Life Support- NationalCPRFoundation 2026
Bloodborne Pathogens- NationalCPRFoundation 2026
Timeline
Medical Assistant Intern
Dr. Jaipal Ramkelawan
09.2025 - 12.2025
Medical Records Department- College Internship
Queens Center Hospital
02.2021 - 05.2021
Associates Degree in Applied Science - Health Information Technology
Borough of Manhattan Community College
Certification - Clinical Medical Assisting
Phlebotomy Career Training