Quality-focused professional with valuable communication and interpersonal skills. Able to work in team-based environments with emphasis on customer service and accountability.
Comfortable in fast-paced situations.
Ability to deal patiently with problems and complaints in a courteous and professional manner.
Well-organized, manages time and priorities in multi-task environments.
Overview
15
15
years of professional experience
Work History
Medical Assistant
BayCare Medical Group
Trinity
01.2023 - Current
Organized charts, documents and supplies to maintain team productivity.
Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
Prepared treatment rooms for patient examinations.
Responded to patient callbacks and phone-in prescription refill requests.
Conducted patient interviews to gather health history, vital signs and information about current medical issues.
Medical Assistant
Florida Orthopaedic Institute
Palm Harbor
09.2020 - 10.2021
Assisted providers with medical procedures
Escorted patients to exam rooms
Recorded patient vital signs
Lead patient education
Answered a high volume of phone calls
Verified and scheduled patient appointments
Responsible for back office duties
Medical Assistant
BayCare
Trinity
02.2020 - 07.2020
Assisted the clinic staff with injections, vital signs, prepping patients for exams procedures.
Scheduled patient appointments, inventory, rooming patients, and charting.
Checked vital signs, assist doctor with procedures, obtained medical/family history, and chief complaints.
Triaged patients and obtained chief complaint, medical histories and medication intake
Cashier / Customer Service Associate
Publix Supermarket
Largo
02.2010 - 06.2019
Process transactions and provide prompt, courteous customer service.
Work as part of a team and interact with diverse customers and staff members.
Answer customer inquiries and maintain the overall appearance and cleanliness of work area.