Amanda Bard
Conyers,GA
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Associate
Dollar General
Conyers, GA
02.2024 - Current
- Greeted customers and provided exceptional customer service.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Conducted inventories on a regular basis to track stock levels.
- Handled customer complaints in a professional manner.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Helped customers find specific products, answered questions and offered product advice.
- Answered incoming telephone calls to provide store, products and services information.
- Engaged customers in friendly, professional dialogue to determine needs.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Collected payments and provided accurate change.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Developed trusting relationships with customers by making personal connections.
Pawnbroker
Cash America pawns
Gainesville, GA
01.2021 - 04.2021
- Maintained accurate records of all transactions and inventory.
- Verified authenticity and value of items brought in for pawning or selling.
- Assessed customers' needs, provided advice on product selection, and answered inquiries about products, prices, availability and credit terms.
- Processed loan applications and determined appropriate loan amounts based on customer's financial information.
- Provided excellent customer service by greeting customers in a friendly manner and responding to their requests promptly.
- Negotiated loan repayment plans with customers when necessary.
- Ensured the store was kept clean, neat and organized at all times.
- Inspected merchandise for condition prior to accepting it as collateral for loans or purchasing it outright from customers.
- Managed store finances including cash handling, deposits, withdrawals and record keeping of daily sales activities.
- Created displays to promote new products or services offered by the store.
Education
North Hall High School
Gainesville, GASkills
- Data Entry
- Workplace Safety
- Management Support
- Cash Handling
Timeline
Associate
Dollar General
02.2024 - Current
Pawnbroker
Cash America pawns
01.2021 - 04.2021
North Hall High School