Amanda Barlow
Dunkirk,OH
Summary
Diligent receptionist/medical assistant with solid background in managing front desk operations and ensuring smooth visitor experiences. Successfully handled high-volume call management and appointment scheduling, contributing to efficient office operations. Demonstrated organizational and communication skills to foster welcoming environment.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Receptionist /Acting Medical Assistant /EMT-Basic
Access Ohio
07.2019 - 12.2025
- Managed front desk operations, ensuring efficient client check-in and appointment scheduling.
- Assisted in maintaining accurate records and handling confidential information with discretion.
- Coordinated communication between departments to facilitate seamless service delivery.
- Implemented office procedures that improved workflow efficiency and reduced wait times for clients.
- Utilized multi-line phone systems to manage incoming calls and direct them appropriately.
- Supported administrative tasks, including filing, data entry, and inventory management of office supplies.
- Kept reception area clean and neat to give visitors positive first impression.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Assisted with onboarding new clients and securing paperwork completion.
- Streamlined administrative tasks, such as filing and data entry, to support office efficiency.
- Optimized resource allocation by managing inventory of office supplies and reordering as necessary.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
Receptionist/Emergency Medical Technician
Dr. Murlidhar Deshmukh
01.2008 - 06.2019
- Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
- Maintained accurate patient records using electronic health record (EHR) systems.
- Coordinated communications between patients and medical staff to enhance service delivery.
- Oversaw daily office supplies management, optimizing inventory levels for operational efficiency.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Education
High School Diploma -
Hardin Northern High School
Dola, OH05.2003
Skills
- Telephone skills
- Data entry
- Appointment scheduling
- File management
- Office supply inventory control
Certification
- Certified EMT-BASIC Blanchard Dunkirk EMS
Timeline
Receptionist /Acting Medical Assistant /EMT-Basic
Access Ohio
07.2019 - 12.2025
Receptionist/Emergency Medical Technician
Dr. Murlidhar Deshmukh
01.2008 - 06.2019
High School Diploma -
Hardin Northern High School