Amanda Barron

• Oversaw full operational management of a 194-bed senior living campus, including assisted living, memory care, and independent living units.
• Led and inspired a diverse team of over 100 employees across clinical, administrative, dining, facilities, and resident services departments.
• Met or exceeded budget expectations, driving census growth through effective sales and marketing strategies, strong referral partnerships, and resident satisfaction initiatives.
• Ensured consistent performance across key performance indicators (KPIs) in areas such as regulatory compliance, staffing efficiency, quality assurance, and resident satisfaction—meeting or exceeding company benchmarks.
• Directed budget planning, financial reporting, and cash flow management to ensure operational sustainability and profitability.
• Fostered a culture of accountability, empathy, and service excellence, resulting in high staff retention and positive family and resident feedback. Highest resident satisfaction scores in company last quarter.
• Partnered with state licensing agencies to maintain full compliance with regulatory standards, safety protocols, and infection control procedures.

• Directed daily operations of a 112-bed Assisted Living and Memory Care community, overseeing a team of 40+ employees across all departments.
• Successfully rebuilt trust with residents, families, and staff by fostering transparent communication, consistent leadership, and a culture of respect and accountability.
• Recruited and developed a high-performing leadership team, strengthening operational efficiency and enhancing resident and staff satisfaction.
• Maintained census levels above 95% and consistently met or exceeded Net Operating Income (NOI) targets, driving strong financial performance and organizational stability.

• Traveled to senior living communities undergoing leadership transitions to serve as Interim Executive Director, ensuring operational stability, continuity of care, and staff support.
• Mentored and trained new Executive Directors, providing guidance in regulatory compliance, leadership development, and operational best practices to promote successful onboarding.
• Played a key role in the initial rollout of memory care programming across multiple communities, collaborating with interdisciplinary teams to implement best practices and elevate care standards.
• Supported community leadership teams during times of change, helping to maintain company KPIs, staffing consistency, and resident satisfaction.

• Oversaw daily operations and ensured full state compliance for an 86-bed Assisted Living and Memory Care community with 30+ employees during the height of the COVID-19 pandemic.
• Maintained high occupancy and resident satisfaction through effective communication, staff engagement, and proactive health and safety protocols.
• Achieved exceptionally low staff turnover by fostering a supportive, mission-driven workplace culture focused on teamwork, accountability, and compassion.
• Navigated pandemic-related challenges with strong leadership, ensuring continuity of care, regulatory adherence, and staff resilience under pressure.

• Managed front desk operations and supervised receptionist team, ensuring excellent customer service and smooth daily workflow.
• Managed all Accounts Receivable and Accounts Payable functions; identified and reported problem accounts to the Executive Director for timely resolution.
• Oversaw the payroll system, including schedule entry, tracking timecard corrections/mis-punches, and ensuring timely, accurate payroll processing.
• Assisted the Executive Director with employee scheduling and recruitment, including interviewing and onboarding new hires.
• Supported sales and marketing efforts by providing community tours and collecting initial inquiry information when needed.
• Provided administrative and operational support to the Executive Director, contributing to efficient community management and overall team success.

• Monitored and managed all Accounts Receivable, including private pay, Medicare, Medicaid (Molina & Superior), and third-party billing; reported delinquencies to the Administrator and Director of Finance.
• Assisted residents and responsible parties with Medicaid applications and renewals, ensuring timely submission and eligibility maintenance.
• Supervised front office staff, including HR/payroll, accounts payable, admissions/marketing, and reception personnel, to ensure efficient administrative operations.
• Coordinated with case managers and families during the admission process and completed all admission packets for new residents.
• Submitted monthly occupancy and death reports, as well as quarterly credit balance reports to appropriate agencies in accordance with compliance requirements.
• Partnered with MDS nurses to ensure timely completion of RUGs (Resource Utilization Groups) assessments for accurate reimbursement.
• Managed the resident trust fund account, ensuring accurate records and compliance with state and federal guidelines.

• Analyzed billing records and submitted accurate monthly statements for Assisted Living, Skilled Nursing, and Long-Term Care residents in compliance with payer requirements.
• Assisted residents and responsible parties in obtaining and maintaining Medicaid eligibility, including guidance on applications and renewals.
• Prepared and submitted month-end financial reports to the corporate office, ensuring accuracy and timeliness.
• Collaborated with the Administrator to review monthly collections, assess bad debt reserves, and recommend appropriate write-offs.
• Managed petty cash and resident trust fund accounts, ensuring proper documentation, reconciliation, and regulatory compliance.

• Managed all Accounts Receivable and Accounts Payable functions, ensuring timely billing, collections, and vendor payments in alignment with company standards.
• Supervised front office staff, including receptionists, order entry clerks, and administrative personnel, ensuring smooth daily operations and professional customer service.
• Processed and entered semi-monthly payroll for 120+ employees, maintaining accuracy and compliance with payroll policies and timelines.
• Led core HR generalist functions, including benefits administration, onboarding, employee relations, training, performance management, policy enforcement, and recruitment.
• Collaborated with the Administrator and Corporate Controller to analyze month-end financials and aging reports, recommending effective collections strategies to improve cash flow.

• Managed all Accounts Receivable and Accounts Payable processes, ensuring accurate billing, collections, and timely vendor payments.
• Served as liaison to the Administrator, coordinating calendars, meetings, and appointments to support efficient leadership workflow.
• Provided comprehensive administrative support across all levels of management, including call handling, visitor coordination, document preparation, and development of reports, spreadsheets, and presentations.
• Oversaw employee benefits administration and performed core HR generalist functions, including onboarding, records management, and employee support.
• Maintained and reconciled the resident trust fund account, ensuring compliance with regulatory and financial protocols.