Amanda Bartlett

Work History

Administrative Associate

Boone Insurance Associates

Eugene

11.2024 - Current

IT Management:: asset management including IT, virtual and physical inventory.
Lane County personal property tax : prepares, validates and submits BIA's PP tax documents, verifying against asset inventory
Maintains office IT systems, including troubleshooting hardware/software issues.
Coordinate with IT vendors for system updates, security patches, and equipment procurement.
Manage user access, permissions, and basic network configurations.(MFA, ProofPoint, SSO, DUO, YubiKey
Maintains software license library, document library, writes Process Docs, publishes on SP
Ensure compliance with data security protocols and IT best practices.
Tracks SLA vs. excess billable hours: saved BIA $1850 in 1Q25 billing errors
Medicare Paperwork Processing
Handle Medicare-related documentation, ensuring accuracy and compliance with regulations.
General Administrative Support::
Manage correspondence, scheduling, and office supplies inventory.
Prepare reports, presentations, and maintain organized filing systems.
AP: processes AP invoices, GL coding:, payment portals.
Assist in financial tracking, invoicing, and budget reconciliation.
Vendor management, SLAs, contract negotiations.
Proven experience in administrative leadership roles
Strong technical skills, including proficiency in office software and IT troubleshooting.
Excellent communication and organizational abilities.
Ability to multitask and work independently in a fast-paced environment.
Stellar customer service and peer relationship coaching.
Process documentation: ad hoc written documents
AI, CoPilot, advanced software skills' MS a teams, Power BI ActivTrak, CRM database, SharePoint & OneDrive
Front office management: client and staff support

HR Generalist

Planned Parenthood Southwest Oregon

Eugene

06.2023 - Current

Responsible for engaging with employees and leaders to ensure an equitable, inclusive, and respectful experience for all employees.
This includes responding to employee concerns, conducting workplace investigations, managing medical accommodations, ensuring compliance with company policies, regulations, and work rules.
I handle a wide range of complex and highly sensitive employment situations and I maintain confidentiality and engage with employees at all levels at all PPSO (Planned Parenthood Southern Oregon) regional health centers.
Approximately 3/4 of our employee population is covered by a collective bargaining agreement.
Extremely familiar with Union employees and skilled in contract negotiation, employment laws, workers compensation, FMLA, PLO;BOLI, etc.

Business Management Consultant

City of Eugene, OR

Eugene

01.2016 - Current

Expert business management and HR guidance for a variety of clients.
Brand and marketing, creating visually stunning collateral: process documents, procedure manuals, employee on-boarding, training, recruiting and implementation.process plans.

Senior Proposal Writer – Pharmacy

WellPoint - Anthem Blue Cross

Thousand Oaks

01.2006 - 12.2014

Drives the overall content for employer group Pharmacy proposal development efforts for Anthem Blue Cross across all 50 states.
Leads the process to create and submit content for requests for proposals (RFPs), requests for information (RFIs), requests for quotations (RFQs), and a wide variety of other bid requests.
Collaborates with members of the marketing, sales, medical, dental and vision groups and legal teams to ensure content is complete and accurate.
Provides guidance and status reports on proposal and production matters to senior management staff; enforces the editorial guidelines specified for the proposal; manages the virtual proposal development environment.

Executive Assistant to Vice President & Counsel, Legal & Regulatory Affairs

HealthNet Managed Health Network, Inc.

San Rafael

01.2005 - 12.2006

Assists VP in the coordination and organization of activities, collaborates with internal and external resources, senior management and staff, other departments, customers, vendors and regulatory agencies.
Coordinates complex on/off site meetings and conferences, organizes meetings, and takes meeting minutes, tracks decisions, action items.
Coordinates projects with various scope and scale, determines time frames and resources.
Prepares and submits Annual Reports, check requests, administrative payments.
Handles confidential legal and employee information, researches and resolves issues.
Contract position through Kelly Services.

Licensed Esthetician & Make Up Artist

Paragon Salon & Day Spa

Pinole

01.2004 - 12.2006

Licensed by the California State Board of Cosmetology.

Administrative Assistant - Environmental Energy Technologies - Energy Analysis

Lawrence Berkeley National Lab

Berkeley

01.2004 - 12.2004

Provide a comprehensive range of specialized administrative services to the assigned research groups.
Publications coordinator, PowerPoint preparations, correspondence, database maintenance, web site updates.
Arranges domestic and international travel; provides logistical and technical support for meetings, reviews, conferences, and workshops.
Contract position through Kelly Services.

Communications Specialist - Global Lubricants

ChevronTexaco Corporation

San Ramon

01.2001 - 12.2002

Global Lubricants Merger Integration Management Team Member.
Self-starter: takes initiative and provides Management recommendations.
Demonstrated team player; supports and fosters a team environment.
Manages contract staff and vendors, including contracts and cost negotiations.
High performer, consistently meeting deadlines with accurate and detailed results in a fast-paced environment.
Excellent written and oral communication skills for effective interaction with all levels of company personnel, management and external business partners.
Leadership Team Meeting Facilitator.
Identified web opportunities, system problems and data inconsistencies, provided solutions.
Created 200+ organization charts, mapping ‘as is-to be’ positions worldwide, published on web.
Interprets business/customer needs and problems, proposed solutions; created complex PowerPoint presentations, graphic illustrations, visual aids.
Project Management, organizational and time management skills, managed multiple projects simultaneously, prioritizing and balancing long-term and short-term initiatives.
Demonstrated fluency with computer software, including Microsoft Office, QuickPlace, Lotus Notes, FrontPage, Illustrator, PhotoShop, PowerPoint power user/trainer.

Advertising/Media Specialist

Chevron Products Corporation

San Ramon

01.2000 - 12.2001

Experience in bringing new products from concept to commercialization.
Web development: strategy, creative design, hardware/software, content, and execution.
Manages all aspects of the SVOC advertising program including tradeshows and marketing events.
Manages staff, contract resources, outside agencies and vendors.
Drives brand and creative vision for national marketing programs through print, internet advertising, trade show material and collateral.
Enhances and refines brand through collateral, media, advertising opportunities, marketing and promotional planning.
Develops and maintains strategic advertising and media partnerships nationwide: positioning, strategic plan and tactics; launch strategy, plan, and execution.
Leadership role in communications, creative input, content for direct mail media, print ads, internet banner ads, website content.
Monitors programs for profitability using metrics and research to drive results.
Nurtures a strong team environment between the marketing team and other teams supporting the business.

Retail Planning Assistant – Planning

Chevron Products Corporation

San Ramon

01.1999 - 12.2000

Analysis & Reporting
Creates internal Marketing web sites for Hispanic Initiative, Market Share, Competitor Analysis, and Retail Marketing Scorecards.
Manages Delegation of Authorities and Compliance process for all Retail Marketing Business units during Retail Marketing reorganization; created web-based process.
Develops capital and operating expense budgets and forecasts, measures OPEX budget, monthly Mogas Margin Report.
Publishes assumptions and guidelines for Retail Marketing business planning process, data consolidation and integrity.

Accountant, Vendor Analyst – Financial Services Center

Chevron Corporation

San Ramon

01.1997 - 12.1999

Creates and maintains vendors in SAP.
Analyzes payment options for US and International vendors; EFT banking info, verification, routing instructions.
Supervises contract staff.
Creates Service Level Agreements and provides supporting statistical reports.
Maintains 1099 and 1042 tax reporting status, analysis for non-resident and Federal backup withholding.
Developed and created Autoload process (a web based program interface with SAP) with team.
Created automated process to extract SAP data for metric reporting.

Accountant, Joint Interest Miscellaneous Receivables

Chevron Production Co.

Concord

01.1996 - 12.1997

Contract position.
Manages third party invoicing, account reconciliation, receivable balances.
Analyzes customer inquiries, payment tracing, past due notices.
Maintains customer database in ACCESS.
Created electronic invoicing process for Casitas Pier billing.

Manufacturing Operations Supervisor

PACO Pumps

Oakland

01.1990 - 12.1994

Implements PACO’s computer system, procedures and training of Texas personnel.
Establishes new shipping, receiving, stockroom, labor-tracking processes for merger transition.
Manages incoming freight via truck and rail.
Heavily involved with ISO 9000 certification process post-merger.

Summary

Overview

Work History

Administrative Associate

HR Generalist

Business Management Consultant

Senior Proposal Writer – Pharmacy

Executive Assistant to Vice President & Counsel, Legal & Regulatory Affairs

Licensed Esthetician & Make Up Artist

Administrative Assistant - Environmental Energy Technologies - Energy Analysis

Communications Specialist - Global Lubricants

Advertising/Media Specialist

Retail Planning Assistant – Planning

Accountant, Vendor Analyst – Financial Services Center

Accountant, Joint Interest Miscellaneous Receivables

Manufacturing Operations Supervisor

Education

College in Business Marketing -

Skills

Certification

Timeline

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