Amanda Baselj
Alpharetta,GA
Summary
Experienced in administrative assistance with strong background in office management, scheduling, and customer service. Strengths include problem-solving skills, multitasking ability, and proficiency in software applications such as Microsoft Office Suite. Previous work has consistently resulted in streamlined operations, improved organization, and enhanced productivity.
Overview
10
10
years of professional experience
Work History
Interior Design Administrator Assistant
Drake House Construction and Design
Duluth, GA
04.2026 - Current
- Organize lead pipeline for sales team to streamline follow-up process.
- Track leads in CRM software to maintain accurate records and support sales efforts.
- Analyze customer data to identify trends and needs.
- Complete filing accurately and promptly to maintain organized documentation.
- Develop effective filing systems for tracking important documentation related to administrative activities.
- Schedule and manage appointments for executive staff, ensuring efficient use of time.
- Organize incoming mail and packages, sorting according to priority and forwarding to appropriate personnel.
Customer Experience Specialist
Puppy Haven
Sandy Springs, GA
08.2024 - 04.2026
- Oversaw customer check-in, provided phone support, and handled receptionist tasks to ensure seamless operations.
- Facilitated customer service and front desk operations to enhance visitor experience.
- Coordinated reservation requests and ensured accuracy in booking records to support operational efficiency.
- Supervised dog playroom activities to ensure safety and engagement. and completed Pet CPR certified care tasks.
Professional Organizer
Simply organized
Atlanta, GA
06.2023 - 04.2024
- Organized clients' closets, kitchens, and pantries to optimize space and accessibility.
- Staged and pre-staged homes for sale to enhance market appeal and attract potential buyers.
- Coordinated moves by efficiently packing and unpacking to ensure smooth transitions.
Merchandising and Sales Specialist
Live Nation
Atlanta, GA
05.2016 - 05.2023
- Facilitated customer interactions and merchandise sales at Mercedes Benz stadium and various concert venues in Atlanta.
- Coordinated with venue teams to resolve sales and service questions.
- Generated daily reports on sales performance metrics such as revenue goals achieved.
Key Holder Manager
Phillips trading
Canton, GA
08.2022 - 03.2023
- Managed sales associates, fostering a culture of excellent customer service.
- Guided customers in selecting furniture and decor to achieve home goals and reflect personal style.
- Analyzed sales data from POS system to identify trends in product purchases or customer preferences.
- Completed administrative tasks including filing documents, answering phone calls, and updating databases to streamline operations.
House Manager/ Personal Organizer
Private Residence
Suwanee, GA
01.2022 - 08.2022
- Managed errands, cleaning, and organizing across multiple residences, ensuring each space was functional and welcoming..
- Scheduled and supervised vendors for maintenance, repair, and cleaning tasks.
- Facilitated communication among family members, staff, and contractors to ensure seamless daily routines and operations.
- Escorted clients to medical and social appointments, ensuring timely arrival and comfort during travel. and arranged transportation.
- Provided companionship through engaging conversation, emotional support, and coordination of mentally stimulating activities.
Sales Associate/Cashier
Michaels
Alpharetta, GA
05.2017 - 01.2018
- Maintained organized shelves and ensured store cleanliness to enhance customer shopping experience. Assisted customers throughout store by locating needed products and providing helpful guidance.
- Executed customer transactions accurately and efficiently using cash register.
- Maintained organized shelves and ensured store cleanliness to enhance customer shopping experience.Assisted customers throughout store by locating needed products and providing helpful guidance.
Education
High School Diploma -
Chattahoochee Highschool
Alpharetta, GA05-2019
Some College (No Degree) - Interior design and Fashion Merchandising
Georgia Southern University
Statesboro, GASkills
- CRM administration
- Data entry
- Appointment scheduling
- Administrative support
- Time management
- Task coordination
- Microsoft Office proficiency
- Lead generation
- Inventory management
- Store management
- Verbal communication
- Phone etiquette
Personal Information
Work Permit: Authorized to work in the US for any employer
Languages
English
Timeline
Interior Design Administrator Assistant
Drake House Construction and Design
04.2026 - Current
Customer Experience Specialist
Puppy Haven
08.2024 - 04.2026
Professional Organizer
Simply organized
06.2023 - 04.2024
Key Holder Manager
Phillips trading
08.2022 - 03.2023
House Manager/ Personal Organizer
Private Residence
01.2022 - 08.2022
Sales Associate/Cashier
Michaels
05.2017 - 01.2018
Merchandising and Sales Specialist
Live Nation
05.2016 - 05.2023
High School Diploma -
Chattahoochee Highschool
Some College (No Degree) - Interior design and Fashion Merchandising
Georgia Southern University