Amanda Bassler
Elmira,NY
Summary
Professional with experience in guest services and customer relations, prepared for this role. Strong focus on team collaboration and achieving results. Reliable, adaptable, and skilled in conflict resolution, communication, and hospitality. Known for positive attitude and exceptional interpersonal skills.
Overview
10
10
years of professional experience
Work History
Housekeeping Room Attendant
Courtyard by Marriott
10.2025 - Current
- Ensured cleanliness and organization of guest rooms and common areas.
- Conducted detailed inspections to maintain high standards of hygiene and presentation.
- Collaborated with team members to optimize workflow efficiency during peak periods.
- Managed inventory of cleaning supplies, ensuring availability and cost-effectiveness.
- Implemented process improvements that enhanced turnaround time for room readiness.
Floor Staff
Regal Cinemas- Arnot Mall Elmira, NY
11.2024 - Current
- Prepare and sell food and beverages, maintain cleanliness, and use suggestive selling techniques
- Clean restrooms, lobbies, hallways, and auditoriums
- Monitor for safety issues, report problems to management, and assist with crowd control.
- Operating POS systems, handling cash and tickets, promoting programs, and maintaining the box office area.
Sales Associate
Hard Rock Cafe- Los Angeles, CA
03.2024 - 09.2024
- Welcomed and greeted customers kindly and in a timely manner.
- Ensured high levels of customer satisfaction through excellent sales service.
- Maintained a fully stocked store and remained actively involved in the receiving of new shipments.
Supervisor
AMC Theaters- Burbank 30
03.2022 - 10.2023
- Oversaw the daily operations and long-term performance of a theater, including the ticket booth, individual auditoriums, concession stand, and exterior.
- My duties include hiring, training, and scheduling employees, along with ensuring they adhere to company policies and provide superior customer service to patrons.
- Other responsibilities include reviewing finances, adjusting the operation and inventory of the theater to maintain profits, and reporting to higher management
- Maintained constant communication with movie studios in relation to theater playlists and high profile celebrity screenings
Teacher Assistant
YWCA
10.2015 - 03.2020
- Diligently and efficiently maintaining daily records and accomplishing daily tasks
- Working well with children ages 3-10, organizing and supervising lessons and recreational activities to promote physical, mental, and social development.
- Interacting with coworkers and students with kindness and enthusiasm, and maintaining a friendly and smooth-functioning environment
Education
EMT Basic Certification -
Emstar
05.2019
NY State Regents Diploma - undefined
Elmira High School
06.2016
Skills
- Effective Verbal and Written Communication
- Organization
- Money Handling
- Equipment Set-up
- Interpersonal skills
- Microsoft Suite
- Google Suite
- Screenwriting
- Video Production
- Eagerness to Learn
- Adaptability
- Movie Projection
- Crowd Control
- Guest relations
Timeline
Housekeeping Room Attendant
Courtyard by Marriott
10.2025 - Current
Floor Staff
Regal Cinemas- Arnot Mall Elmira, NY
11.2024 - Current
Sales Associate
Hard Rock Cafe- Los Angeles, CA
03.2024 - 09.2024
Supervisor
AMC Theaters- Burbank 30
03.2022 - 10.2023
Teacher Assistant
YWCA
10.2015 - 03.2020
NY State Regents Diploma - undefined
Elmira High School
EMT Basic Certification -
Emstar