Amanda Baumann
Pittsfield,MA
Summary
Energetic and motivated professional with skills in surgical technology, patient care, medical coding and business management. Recently achieved AWS Cloud Practitioner certification, pursuing transition into cloud and technology-focused roles.
Strong analytical skills, attention to detail, and a proven ability to learn new technologies. Passionate about using technology to improve business operations and healthcare processes. Equipped to support day-to-day operational functions, and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting staff and customers, while identifying opportunities for improvement.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Office Manager, Surgical Billing
Medical Circle of America Anesthesia Group
Pittsfield, USA
02.2023 - Current
- Oversee billing operations and manage relationships with customers, insurance providers, billing teams, and medical suppliers including Johnson & Johnson.
- Lead transition from scanning surgical charts to Google Drive into a secure AWS VPC-based storage system, enhancing HIPAA compliance and data protection.
- Coordinate surgical documentation flow and resolve billing discrepancies efficiently.
Outpatient Medical Coder
Berkshire Medical Center
Pittsfield, USA
06.2022 - Current
- Review and analyze patient charts for accurate medical coding (CPT, ICD-10).
- Handle billing for a variety of services, including: ER, urgent care, primary care, telehealth, and chronic care management.
- Ensure compliance with AAPC guidelines, and resolve discrepancies efficiently.
- Collaborated with physicians, nurses and other healthcare professionals regarding coding issues or questions.
Certified Surgical Technologist
Cataract & Laser Center Associates
Adams, USA
04.2018 - Current
- Prepare and maintain sterile surgical environments.
- Provide technical assistance to surgical teams during procedures.
- Ensure equipment sterilization and compliance with safety standards.
- Reviewed surgical requirements and prepped operating room with appropriate tools, equipment and instruments.
Education
AWS Cloud Institute - Information Technology
Amazon Cloud Institute
Remote09-2025
CPC - Business
AAPC Coding
Remote05-2022
Associates - Health Science/Surgical Technology
Berkshire Community College
06.2021
CST - Surgical Technology
McCann Technical School
06.2015
Skills
- AWS (EC2, S3, IAM, VPC)
- Medical Coding
- Data Entry
- HIPAA Compliance
- EMR Systems
- Microsoft Office
- Patient Data Analysis
- Cloud computing
- Data analysis
- Regulatory compliance
- Attention to detail
- Problem solving
- Team collaboration
- Policy implementation
- Project management
- Customer relations
- Workflow planning and management
- Presentation design
Certification
- AWS Certified Cloud Practitioner, Amazon Cloud Institute, 07/24
- CPC-A, AAPC, 05/22
- CST, AST, 06/15
Affiliations
- Feed My Sheep Team, First Baptist Church, Pittsfield – Helped organize and distribute meals to the homeless.
- Lions Club Fundraiser, October 2024 – Raised hurricane relief donations for North Carolina.
- Technology Safety Presentation, May 2025 – Delivered a presentation to parents and teachers on how devices are fundamentally hurting children.
References
Available upon request.
Timeline
Office Manager, Surgical Billing
Medical Circle of America Anesthesia Group
02.2023 - Current
Outpatient Medical Coder
Berkshire Medical Center
06.2022 - Current
Certified Surgical Technologist
Cataract & Laser Center Associates
04.2018 - Current
AWS Cloud Institute - Information Technology
Amazon Cloud Institute
CPC - Business
AAPC Coding
Associates - Health Science/Surgical Technology
Berkshire Community College
CST - Surgical Technology
McCann Technical School
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