Amanda Beanblossom
Portsmouth,VA
Summary
Highly motivated individual with strong critical, communication and interpersonal skills; outstanding ability to assess and adapt as needed. Dedicated and eager to explore and learn new opportunities and challenges.
Reliable and hardworking assistant general manager works autonomously or in teams to promote excellent guest service. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.
Overview
18
18
years of professional experience
Work History
Process Guide
Amazon
Suffolk, Virginia
01.2024 - Current
- Collaborate with cross-functional teams to identify opportunities for process optimization.
- Act as a liaison between upper management and staff, facilitating open communication.
- Conduct regular performance evaluations, providing constructive feedback and setting individual goals.
- Prepare and present reports on team performance, challenges, and achievements to senior management.
- Implement quality control measures, significantly reducing error rates.
- Develop and maintain a safe working environment, adhering to all safety protocols and regulations.
- Identify opportunities for process improvements, leading to cost reductions and increased productivity.
- Foster a positive and motivating work environment, leading to an increase in team morale.
- Conduct process reviews and audits to ensure compliance with standards.
- Communicate effectively with staff at all levels regarding process updates
- Monitor employee productivity providing constructive feedback and coaching as needed.
Assistant General Manager
Travelodge By Wyndham
Virginia Beach, VA
10.2021 - 09.2023
- Direct day to day activities of front desk/audit, maintenance and housekeeping-delegating work to staff as appropriate
- Assist guests at check-in, providing information on various services within hotel.
- Input and confirm reservations for guests.
- Proactively resolve all guest issues-initiate compensation when warranted.
- Maintain proper operation of all front desk computers and office equipment as well as lobby presence, elevating the atmosphere to reflect the superior standard that is promoted.
- Maximize occupancy rates and profitability through utilizing internet systems including Expedia, Booking.com, Travelocity and Hotels plus.
- Proficient with SynXis Property Hub by Sabre Hospitality Solutions
- Maintain accounts receivables and guest billing on a daily basis.
- Review daily reservation reports and communicate relevant information and follow up with appropriate departments prior to guest arrivals.
- Deliver exceptional service to every guest through active engagement, effective listening and well-developed interpersonal skills.
- Mentor new employees, demonstrating best methods for servicing clients and guests.
Registered Nurse
Sentara Virginia Beach General Hospital
Virginia Beach, VA
03.2014 - 04.2016
- Coordinated with healthcare team to establish, enact and evaluate patient care plans.
- Delegate appropriate care when needed to ensure efficient time management.
- Delivered safe individualized care to post-operative patients by monitoring pain levels, checking vital signs and explaining next steps to recovery.
- Utilized effective communication skills to educate patients and family members on side effects from both surgery and anesthesia. Also to provide effective patient specific discharge instructions.
Registered Nurse
Advanced Home Care Inc.
High Point, NC
08.2013 - 02.2014
- Completed initial assessments of patients and family to determine and address individual home care needs.
- Participated in on-call rotations and delivered after-hours care.
- Collaborated with all members of the healthcare team to provide safe care in every aspect including vendors for medical equipment, supplies and other ancillary staff.
- Provided individualized patient and family education as needed.
Registered Nurse
Thomasville Medical Center
Thomasville, NC
05.2007 - 08.2013
- Developed and implemented individualized care plans to meet each patients' unique needs.
- Delivered physician-ordered treatments and monitored responses to quickly spot complications and side effects.
- Improved care outcomes with proactive education, communication and guidance for patients and family members.
- Collaborated with multidisciplinary healthcare professionals to administer therapies and maintain continuum of care.
Education
Bachelor of Science - Nursing
University of North Carolina At Chapel Hill
Chapel Hill, NC05.2009
Associate Degree in Nursing - Nursing
Davidson County Community College
Thomasville, NC05.2007
High School Diploma -
South Davidson High School
Denton, NC05.2005
Skills
- Strong communication skills
- Excellent interpersonal skills
- Reliable
- Flexible
- Time management
- Close attention to detail
- Works well under pressure
- Motivated and energetic
- Work in a fast paced environment
- Multi-task and prioritize and delegate as needed
- Positive
- Conflict resolution
- Proficient in MS Office
- Finance and budgeting
- Sound judgment
Timeline
Process Guide
Amazon
01.2024 - Current
Assistant General Manager
Travelodge By Wyndham
10.2021 - 09.2023
Registered Nurse
Sentara Virginia Beach General Hospital
03.2014 - 04.2016
Registered Nurse
Advanced Home Care Inc.
08.2013 - 02.2014
Registered Nurse
Thomasville Medical Center
05.2007 - 08.2013
Bachelor of Science - Nursing
University of North Carolina At Chapel Hill
Associate Degree in Nursing - Nursing
Davidson County Community College
High School Diploma -
South Davidson High School