Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Behunin

Customer Service Rep
Salt Lake City,UT

Summary

Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes. Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving. Trustworthy and dedicated [Job Title] with [Number] years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs. Outgoing and detail-oriented professional with proven history of resourcefulness and reliability. Trained in [Type] POS software and customer service. Skilled at [Skill] with dedication to efficiency and accuracy. Motivated cashier and stocker with [Number] years of experience in [Industry]. Accomplished various tasks daily, including [Task], stocking shelves with [Product or Service] and collecting payments with cash registers. Cheerful when assisting customers and coworkers. High-energy [Job Title] offering over [Number] years of [Industry] experience. Effectively boost add-on sales with good interpersonal communication skills. Dependable and adaptable with resourceful nature and conscientious approach.

Overview

7
7
years of professional experience
15
15
years of post-secondary education

Work History

Customer Service Cashier

Barnes & Nobles Bookstore
Salt Lake City, UT
02.2019 - 12.2023
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Maintained awareness of surroundings and secured cash to minimize loss potential.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Utilized POS system to handle customer cash and credit card transactions.
  • Redeemed coupons to discount purchases.
  • Counted money in drawers at beginning and end of each shift.
  • Answered product questions using knowledge of sales and store promotions.

Customer Service Representative

ACS Xerox
Salt Lake City, UT
05.2017 - 12.2023
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Responded to customer requests for products, services, and company information.
  • Updated account information to maintain customer records.
  • Provided primary customer support to internal and external customers.

Cashier Team Lead

Jamba Juice
Salt Lake City, UT
07.2020 - 11.2021
  • Restocked and organized merchandise in front lanes.
  • Assisted customers by answering questions and fulfilling requests.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Received and processed customer payments.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Processed both cash and card purchases and returns.

Education

High School Diploma -

Horizante School Adult Education Program
Salt Lake City, UT
01.2009 - 12.2023

Skills

Product knowledge

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Timeline

Cashier Team Lead

Jamba Juice
07.2020 - 11.2021

Customer Service Cashier

Barnes & Nobles Bookstore
02.2019 - 12.2023

Customer Service Representative

ACS Xerox
05.2017 - 12.2023

High School Diploma -

Horizante School Adult Education Program
01.2009 - 12.2023
Amanda BehuninCustomer Service Rep