Amanda Beitel
New Britain,CT
Summary
Dynamic Senior Manager with extensive leadership experience in high-volume hospitality environments. Proven ability to manage multi-million-dollar operations, lead large teams, and deliver exceptional guest experiences. Skilled in inventory management, staff development, and conflict resolution. Adept at developing strategic initiatives to drive revenue growth and operational efficiency. Committed to continuous improvement and team excellence.
Overview
4
4
years of professional experience
Work History
Senior Manager
The Cheesecake Factory
11.2022 - 07.2024
- Directed restaurant operations, staff management, and guest relations in a high-volume setting.
- Supervised a team of 170 employees to ensure operational excellence.
- Managed over $12,000 in weekly inventory, optimizing stock levels and reducing waste.
- Oversaw $12 million in annual sales, implementing strategies to exceed financial targets.
- Excelled in guest and staff de-escalation, maintaining a positive environment.
- Fostered a collaborative team culture that improved service quality and efficiency.
- Promoted three times within my time as a manager.
Server
The Cheesecake Factory
08.2020 - 10.2022
- Delivered exceptional guest service in a high-volume environment.
- Promoted to Manager based on exceptional performance and leadership potential.
Education
Bachelor of Science - Business Management
Central Connecticut State University
New Britain, CT12.2025
High School Diploma -
Guilford High School
Guilford, CT06.2018
Skills
- Leadership & Team Management
- Customer Service Excellence
- Business Development & Strategy
- Inventory & Cost Control
- Staff Coaching & Counseling
- Conflict Resolution & De-escalation
Awards
Manager of the Quarter, Northeast Region, April 2023, Commercial Feature: https://youtu.be/4QmoETEWyS0?si=Gih7cREzudvbHK9o
Timeline
Senior Manager
The Cheesecake Factory
11.2022 - 07.2024
Server
The Cheesecake Factory
08.2020 - 10.2022
Bachelor of Science - Business Management
Central Connecticut State University
High School Diploma -
Guilford High School
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