Summary
Overview
Work History
Education
Skills
Timeline
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Amanda Belew

Fort Worth

Summary

Dynamic Administrative Manager with a proven track record at Happy Trails, excelling in office administration and staff management. Expert in relationship building and event coordination, I successfully reduced operational costs while enhancing team performance. Committed to fostering a collaborative environment and delivering exceptional customer service, I drive organizational success through strategic planning and effective communication.

Overview

11
11
years of professional experience

Work History

Administrative Manager

Happy Trails, All Points Protection, Superior Parking
07.2023 - Current
  • Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
  • Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
  • Supervised staff and delegated tasks to maintain positive, productive administrative operations.
  • Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
  • Updated reports, managed accounts, and generated reports for company database.
  • Greeted visitors, employees and clients politely and professionally for excellent reception service.
  • Reduced operational costs through effective management of staff schedules, resources, and vendor relationships.
  • Interviewed, recruited and onboarded new staff for high-performing administration teams.
  • Assisted in the development of strategic plans to achieve company objectives while maintaining a focus on excellent customer service delivery.

Catering Coordinator

Panera Bread
10.2017 - 07.2024
  • Handled incoming company phone calls, addressing customer needs, concerns and deadlines to promote retention and satisfaction.
  • Improved client satisfaction by promptly addressing concerns and providing excellent customer service.
  • Analyzed catering orders and liaised with staff to set up equipment, supplies and menus to meet client expectations.
  • Expedited setup and breakdown of events, minimizing disruptions to client''s schedules.
  • Enhanced event success by coordinating with clients and understanding their specific catering needs.
  • Maintained high standards of food safety, consistently adhering to all health regulations and guidelines.
  • Increased repeat business through strong relationship-building with clients and vendors.
  • Streamlined catering operations by efficiently managing inventory and food ordering processes.

Team Leader

Target
09.2014 - 08.2017
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Assisted in recruitment to build team of top performers.
  • Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
  • Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.

Education

Bachelor of Social Work - Social Work

The University of Texas At Arlington
Arlington, TX
08-2026

Associate of Arts - Social Work

Tarrant County College
Fort Worth, TX
08-2024

Skills

  • Office administration
  • Organization and multitasking
  • Staff management
  • Relationship building
  • Customer service management
  • Critical thinking
  • Scheduling and calendar management
  • Organizational leadership
  • Event coordination
  • HR support
  • Budgeting and expense monitoring
  • Employee development

Timeline

Administrative Manager

Happy Trails, All Points Protection, Superior Parking
07.2023 - Current

Catering Coordinator

Panera Bread
10.2017 - 07.2024

Team Leader

Target
09.2014 - 08.2017

Bachelor of Social Work - Social Work

The University of Texas At Arlington

Associate of Arts - Social Work

Tarrant County College

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