Summary
Overview
Work History
Education
Skills
Timeline
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Amanda Bell

Lubbock

Summary

Performance-driven Vice President with 19+ years of experience planning, developing and executing multi-million dollar programs, aligning systems with business requirements, policies, and regulatory requirements. Passionate about applying excellent organization and communication skills to manage and lead teams. Results-oriented individual well-versed in interfacing and consulting on business processes to drive results based on sound overall business judgment. Offers engaging and pleasant personality with expertise in improving customer relationships—dynamic business builder with astute negotiation skills. Most recently, implemented Microsoft stack after negotiating a $300M+ contract to include M365 and Azure while managing internal dynamics of process standardization and the shift from Capital Expense to Operational Expense.

Overview

20
20
years of professional experience

Work History

Sr. Principal - Technology Transformation

Infosys Consulting Inc.
11.2021 - Current
  • Researched new technologies and best options for company priorities and cost-effectiveness.
  • Developed and led large-scale technology initiatives for long-term strategic plans and solutions.
  • Influenced and directed IT infrastructure to drive key business strategies and processes.
  • Applied emerging technology knowledge to achieve key business objectives.


AVP, Technical Program Management

Providence Health
11.2017 - 10.2021
  • Established strategic direction and tactical oversight across Technology Program Management, Project Management, Enterprise Print Services, Conference/Collaboration Program, and Application Modernization in support of 130,000 end users.
  • Transformed trending problem areas to success while focusing on service, teamwork, innovation, and technology while maintaining financial stewardship for Providence.
  • Create strategic initiatives in line with corporate goals by staying current with industry standards, business operations, and problems, and leverage staff knowledge to achieve business objectives.
  • Monitored specific programs' adherence to established schedules and operating budgets.
  • Department Oversight: Cloud Technologies, PaaS, Enterprise Print Management, Collaboration and Conference Technology, Productivity App Rationalization

Director of Information Technology

St. Joseph Health System
04.2010 - 11.2017
  • Provided strategic direction and tactical oversight across IT support services for 35,000 end users. At the same time, maintaining technical proficiency in system administration and development.
  • Created strategic goals in line with corporate goals by understanding industry best practices and direction, business operations and problems, and the ability to leverage staff knowledge to achieve business objectives.
  • Mentor, develop, recruit, and retain dynamic, mission-driven, highly qualified, proactive. Service-oriented team, increasing environment that promotes professional growth and staff development through effective leadership and education with six direct reporting teams and 100+ staff members.
  • Department Oversight: Service Desk, IAM, TSD, CRM, Intranet, Cloud Technologies

Business Analyst Specialist

Dell Perot Systems
06.2007 - 04.2010
  • Conducted need and gap analysis and provided technical expertise in identifying, evaluating, and developing cost-effective systems and procedures and meeting user requirements.
  • Identified, recommended, developed, implemented, and supported cost-effective technology solutions for all aspects of Covenant Health.
  • Increased client relationship by 50%, ensuring customer satisfaction and open communication regarding break-fix activities, customer satisfaction initiatives, and increased staff accomplishments during liaison between n technical and business stakeholders.
  • Assist Site Manager in planning, coordination, direction, and designing of all IT operational activities and provide leadership and support for IT solutions that enhance mission-critical business operations.

Project Program Manager

InterCall
10.2005 - 05.2007
  • Performed as Program Manager and completed projects using PMI methodologies for products, including audio, web, and replacement of customer-facing applications and internal customer service applications with one solitary customizable web interface.
  • Communicate status of project and program to executive management and project stakeholders.
  • Manage projects, resources, structure, and timelines, and deliver on time and 100% within budget.
  • Primary point of contact for project coordination and project communication and Facilitated relationships and accountability with internal and external clients

Education

MBA - Commerce

Texas A&M University - Commerce
Commerce, TX
12.2013

Bachelor of Arts - Communications

Columbus State University
Columbus, GA
05.2003

Skills

  • Information Technology
  • Strategy realignment
  • Business planning
  • User Requirements
  • Portfolio Management
  • Systems Engineering
  • Industry Trends
  • Product Development
  • Leadership Experience
  • Security Planning

Timeline

Sr. Principal - Technology Transformation

Infosys Consulting Inc.
11.2021 - Current

AVP, Technical Program Management

Providence Health
11.2017 - 10.2021

Director of Information Technology

St. Joseph Health System
04.2010 - 11.2017

Business Analyst Specialist

Dell Perot Systems
06.2007 - 04.2010

Project Program Manager

InterCall
10.2005 - 05.2007

MBA - Commerce

Texas A&M University - Commerce

Bachelor of Arts - Communications

Columbus State University

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Amanda Bell