Amanda Bell
Mansfield
Summary
Proven leader in operations management, enhancing efficiency and regulatory compliance. Expertise in team development and customer service excellence, driving impactful training initiatives and process improvements.
Overview
20
20
years of professional experience
Work History
AVP - Training & Development
Worthington Bank
05.2024 - Current
- Led development and implementation of strategic initiatives to enhance operational efficiency.
- Collaborated with cross-functional teams to streamline processes and improve customer experience.
- Developed training programs for staff, fostering a culture of continuous improvement and excellence.
- Managed daily banking operations ensuring compliance with regulatory standards.
- Coordinated training programs for staff on operational procedures and systems.
- Assisted in the integration of new banking software systems enhancing overall functionality.
- Contributed to the development and implementation of new products or services that enhanced the bank''s offerings and attracted new customers.
- Maintained compliance with banking regulations, implementing policy changes as necessary to ensure adherence to industry standards.
Accounting Manager/Human Resources
ACR Companies
04.2022 - 01.2024
- Managed journal entries, collection efforts, reconciliations, and payroll processing.
- Streamlined accounts payable and receivable processes, reducing processing times by optimizing workflows.
- Managed banking reconciliations and monthly balance sheet statements.
- Managed relationships with external vendors, ensuring timely payments and accurate recording of expenses.
- Completed bi-weekly payroll for company employees.
- Collaborated with leadership on organizational changes, ensuring smooth transitions and clear communication.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
Branch Manager
Pinnacle Bank (FKA Woodhaven Bank)
12.2014 - 04.2022
- Oversaw branch cash management, ensuring adequate funds availability and security protocols.
- Fostered an environment of open communication amongst team members, promoting collaboration and a cohesive work culture within the bank operations department.
- Developed comprehensive employee training programs, improving overall staff competency in handling complex banking operations tasks.
- Collaborated with various departments, fostering strong interdepartmental relationships for smoother operations.
- Managed daily bank activities for optimal performance, ensuring timely completion of tasks and customer satisfaction.
- Enhanced customer experience, addressing inquiries and resolving issues swiftly to maintain a high level of client satisfaction.
- Reduced operational errors with thorough quality control measures and staff training initiatives.
Branch Manager
BBVA (FKA Compass Bank)
01.2006 - 12.2014
- Managed daily banking operations ensuring compliance with regulatory standards.
- Oversaw branch cash management, ensuring adequate funds availability and security protocols.
- Managed daily bank activities for optimal performance, ensuring timely completion of tasks and customer satisfaction.
Education
Business
Tarrant County College
Fort Worth, TXThe University of Texas At Arlington
Arlington, TXSkills
- Operations management
- Team leadership and motivation
- Operational efficiency optimization
- Staff training and development
- Time management mastery
- Policy and procedure development
- Regulatory compliance
- Internal audit coordination
- Teamwork and collaboration
- Customer service
Timeline
AVP - Training & Development
Worthington Bank
05.2024 - Current
Accounting Manager/Human Resources
ACR Companies
04.2022 - 01.2024
Branch Manager
Pinnacle Bank (FKA Woodhaven Bank)
12.2014 - 04.2022
Branch Manager
BBVA (FKA Compass Bank)
01.2006 - 12.2014
Business
Tarrant County College
The University of Texas At Arlington