Amanda Bellanger
Jacksonville,TX
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing the highest level of service to customers and creating a pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
14
14
years of professional experience
Work History
Assistant Food Service Manager
Jacksonville ISD
08.2018 - Current
- Ensured compliance with health codes, leading to consistently high scores on inspections and maintaining a clean work environment.
- Fostered a positive work environment by addressing employee concerns effectively while promoting team collaboration.
- Displayed proper food handling and equipment technique when assisting in kitchen.
- Helped Food Service Manager train cafeteria staff in food preparation, line process and health regulations.
- Demonstrated conflict management skills while supervising employees.
- Observed staff confirm safety and quality standards.
- Assisted Food Service Manager with planning and preparation of breakfast and lunch.
Convenience Store Assistant Manager
Cherokee Travel Center
01.2016 - 01.2017
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
Convenience Store Clerk
Kyles Quick Stop
01.2015 - 01.2016
- Enhanced customer satisfaction by providing efficient and friendly service at the checkout counter.
- Boosted sales through effective merchandising and product placement on store shelves.
- Maintained a clean and organized store environment for an improved shopping experience.
- Assisted customers with locating products, answering questions, and recommending items based on their needs.
- Conducted accurate cash handling and managed register transactions, ensuring balanced drawers at the end of each shift.
Assistant Sales Manager
Walmart
01.2010 - 01.2015
- Boosted sales performance by implementing effective sales strategies and coaching team members.
- Developed strong client relationships for repeat business and increased referrals.
- Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand.
- Trained new associates in successful sales and performance strategies.
Education
Certificate of Proficiency - Medical Office Management
Tyler Junior College
Tyler,TX12.2022
Associate of Applied Science - Medical Office Management
Tyler Junior College
Tyler, TX12.2022
Skills
In addition to being dependable, I am also dedicated to my work I possess an Associate's Degree in Medical Office Management from Tyler Junior College Having excellent customer service skills and working well with others are two of my strengths As a team player, I am highly motivated By being respectful and thoughtful towards my coworkers, I strive to make the work environment pleasant Having worked in customer service in retail businesses for the past 10 years, I have experience dealing with the public Whatever task I was assigned, I put all my efforts into it, from stocking shelves to unloading trucks
Additional Information
Job shadowed as a Patient Access Representative at Christus Trinity Emergency Department. Which included checking patients in, handling insurance and consent forms. This experience gave me a better understanding of the role of a Patient Access Representative. I was able to observe how staff interacted with patients and how efficiently they handled patient intake. I also learned the importance of being organized and following protocols.
Timeline
Assistant Food Service Manager
Jacksonville ISD
08.2018 - Current
Convenience Store Assistant Manager
Cherokee Travel Center
01.2016 - 01.2017
Convenience Store Clerk
Kyles Quick Stop
01.2015 - 01.2016
Assistant Sales Manager
Walmart
01.2010 - 01.2015
Certificate of Proficiency - Medical Office Management
Tyler Junior College
Associate of Applied Science - Medical Office Management
Tyler Junior College
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