Amanda Benedick
Ephrata,PA
Summary
Results-driven Food Service Manager experienced in managing fast-paced dining establishments. Improved guest satisfaction and streamlined operations through effective team leadership and operational management. Thrived under pressure by consistently delivering high-quality service while adapting to changing environments.
Overview
2
2
years of post-secondary education
16
16
years of professional experience
Work History
Community Volunteer
Junior Achievement Program
Lancaster, PA
10.2023 - Current
- Led entrepreneurship discussions with youth groups, fostering critical thinking and innovation among participants.
- Facilitated financial literacy activities with Junior Achievement curriculum, enhancing students' understanding of personal finance.
- Delivered work readiness presentations to middle and high school students, preparing them for future employment opportunities.
- Supported Junior Achievement classroom programs through student mentoring and lesson delivery.
- Prepared program materials for Junior Achievement learning sessions.
- Communicated with teachers about Junior Achievement lesson plans and volunteer needs.
Food Truck Operator
Jen's Choice Food Truck
Lancaster, PA
11.2016 - 06.2022
- Ensured compliance with all food safety regulations and sanitation standards.
- Adhered to all health department regulations regarding food storage and preparation.
- Optimized profits by controlling food, beverage and labor costs.
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
- Prepared employee schedules to maintain appropriate staffing levels during peak periods.
- Maintained detailed records of sales transactions and daily shift reports.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Assisted with kitchen preparation during peak times as needed.
- Ordered supplies from vendors as needed while staying within budget guidelines.
- Conducted weekly team meetings to discuss performance issues and provide feedback.
Lead Line Cook
Dukes Bar and Grill
Camp Hill, Pennsylvania
01.2014 - 10.2016
- Coordinated ticket flow with servers and kitchen staff during rush periods.
- Monitored food quality and plate presentation before service.
- Led grill station prep for Dukes Bar and Grill pub-style kitchen service.
- Prepared menu items using standardized recipes and portion controls.
- Maintained clean workstations and sanitized cooking equipment throughout shifts.
Line Cook
Lancaster Brewing company
Harrisburg, PA
09.2014 - 10.2015
- Trained new cooks on recipes, preparation methods, safety procedures and sanitation guidelines.
- Trained new cooks on station setup, safety rules, and kitchen procedures.
- Kept stations stocked and ready for use to maximize productivity.
- Restocked pantry, cold storage, and line supplies for smooth kitchen operations.
- Followed health code standards and safe food handling practices.
Restaurant Manager
Fox and Hound
Harrisburg, PA
04.2011 - 02.2014
- Managed a team of kitchen staff including assigning tasks and monitoring performance.
- Trained new cooks on recipes, preparation methods, safety procedures and sanitation guidelines.
- Collaborated with servers and bar staff on ticket timing and order accuracy.
- Assisted in food inventory and control while properly receiving and storing delivered items.
- Maintained cleanliness in the kitchen area by adhering to health and safety regulations.
- Troubleshot any kitchen equipment issues or malfunctions quickly and efficiently.
- Followed proper food handling methods and maintained correct temperature of food products.
Education
An Associates Degree In Culinary Arts And Restaurant Management - Culinary Arts And Restaurant Management
Pennsylvania School of Culinary Arts At Yti
Lancaster, PA 09.2010 - 09.2012
Skills
- Food safety compliance
- Inventory control
- Vendor ordering
- Cost control
- Staff scheduling
- Restaurant operations
- Shift management
- Team supervision
- Operations management
- Culinary education
- Restaurant operations management
- Effective communication
- Problem solving
- Conflict resolution
- Attention to detail
- Performance coaching
- Customer engagement
Timeline
Community Volunteer
Junior Achievement Program
10.2023 - Current
Food Truck Operator
Jen's Choice Food Truck
11.2016 - 06.2022
Line Cook
Lancaster Brewing company
09.2014 - 10.2015
Lead Line Cook
Dukes Bar and Grill
01.2014 - 10.2016
Restaurant Manager
Fox and Hound
04.2011 - 02.2014
An Associates Degree In Culinary Arts And Restaurant Management - Culinary Arts And Restaurant Management
Pennsylvania School of Culinary Arts At Yti
09.2010 - 09.2012