Amanda Bennett
North Little Rock,AR
Summary
Knowledgeable and dedicated member service professional with extensive experience in the retail sector. Solid team player with an outgoing, positive demeanor, and proven skills in establishing rapport with fellow coworkers and members. Motivated to maintain member satisfaction that contributes to Costco's success. Specialize s in quality, speed, and operational optimization. Articulate, energetic, and results-oriented with an exemplary passion for developing relationships, cultivating partnerships, and growing the Little Rock Costco location's membership base.
Overview
3
3
years of professional experience
Work History
Marketing Supervisor
Costco Wholesale Corp
05.2021 - Current
- Opened Arkansas' First Costco
- Studied Strategic Sales Training at Train the Trainer Corporate Marketing Training in Dallas, Texas
- Assumes leadership in profitable warehouse focuses
- Has assisted with front-end operations as a stand-in supervisor
- Oversees Donations in Marketing Efforts
- Attended Toshiba System Training
- Supervisor Leadership Training
- Collaborated in Administrative and Office Support
- Is OralTox trained and certified to perform drug screenings
- Has auditing authorities
Education
Bachelor of Arts - Human Resources Management
University of Arkansas Little Rock, S University Ave
Little Rock, AR05.2022
Associate of Arts - Psychology
Trident Technical College
Charleston, SC05.2019
Skills
- Membership and Marketing Supervisor Experience
- Proficient in POS
- CRM Member Account Management
- Planning Schedules in KRONOS
- Training Development Aptitude
- Provides Excellent Member Service
- Operational Efficiency
- Implements Corporate Standards
- Improved Membership Team of 15
- Supervised Warehouse Grand Opening Team
- High-Volume Environments
- Team Management Experience
- Conducting Interviews
- Upselling
- Spearheads Warehouse Focuses
- Organizational Policies
- Returns Policies
- Processing Item Returns and Audits
- POS Systems and Ordering Platforms
- Supervised Marketing Team
- Proficient in Warehouse Opening and Closing
- Costco Citi Visa Credit card Processing
- New Hire Orientation
- Maintaining Clean Work Areas
- Inventory Control Processes
- Conflict Resolution Techniques
- Escalated Call Handling
- Costco Wholesale brand awareness understanding
Accomplishments
- Helped with the grand opening of Arkansas' first Costco Wholesale
- Was immediately onboarded as a Membership Supervisor at Costco Wholesale in Little Rock, Arkansas
- The first in my immediate family to graduate from college
- Graduated with honors on both college degrees
Esteemed References
Former Marketing Manager of 1442
Michele Cox
(209)628-8848
_______________________
Membership Supervisor of 669
Ryan Ruiz de Velasco
(817)749-2800
Timeline
Marketing Supervisor
Costco Wholesale Corp
05.2021 - Current
Bachelor of Arts - Human Resources Management
University of Arkansas Little Rock, S University Ave
Associate of Arts - Psychology
Trident Technical College