Amanda Bennett
Jacksonville,FL
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
13
13
years of professional experience
Work History
Manager/Dispatch
JR Plumbing
01.2022 - Current
- Dispatching calls
- Marketing
- Payroll
- Following up with dispatch
- Answering calls
- Recruitment and HR Responsibilities: Recruiting and interviewing candidates for various positions
- Conducting employee onboarding and training sessions
- Managing employee records and payroll
- Addressing employee inquiries and resolving workplace issues
- Monitoring employee performance and conducting evaluations.
Lead Medical Assistant
UF Cardiovascular
01.2020 - 01.2022
- Triage
- Inventory management
- Handling heart monitors
- Equipment upkeep
- Prior authorization
- Assisting providers
- Preparing exam rooms
- Managing medical records
- Insurance verification.
Medical Assistant
Beaches Dermatology
05.2017 - 01.2020
- Performing biopsies once diagnosed by Doctor
- Returning patient calls and answering nursing phone line
- EMR scribing
- Cleaning instruments
- Preparing exam rooms for surgeries and patients
- Checking E-Forsce to prescribe narcotics after surgery
- Sending over prescriptions as well as performing prior authorizations
- Assisting doctors in all procedures
- Managing medical records
- Insurance verification.
Medical Assistant
First Coast Infectious Disease
04.2015 - 05.2017
- Handling administrative duties such as answering phones, scheduling appointments, maintaining medical records, patient processing, and billing
- Taking patient medical histories and vital signs, performing blood draws, injections, and various diagnostic procedures
- Ensuring cleanliness, sanitation, and maintenance of all facilities, exam rooms, and equipment
- Reacting calmly and effectively in emergency situations.
Medical Assistant
St. Vincent's Medical Center - Southside
01.2014 - 04.2015
- Ensuring patient well-being and safety
- Providing daily activity assistance to patients, including grooming and bathing
- Assisting RN team in ensuring optimal patient care
- Assisting patients using walkers and wheelchairs
- Maintaining patient documentation.
Medical Assistant
Wake Forest Dermatology
03.2011 - 01.2014
- Answering phones, directing calls, and performing clerical work
- Making and confirming appointments
- Checking in patients and collecting necessary personal and insurance information
- Sending and receiving medical bills to insurance companies and patients
- Assisting with surgery setup and procedures.
Education
Skills
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Team Leadership
- Staff Management
Skillsummary
Blood Draws, Injections, EKG, Vitals, Suturing, Performing Biopsies, Medical Scribing, Prior Authorization, Microdermabrasion, Instrument Sterilization, Surgery Setup, EMR (ema greenwaycentrix), HEDIS, Multi-Phone Lines, Scheduling, Management, Customer Service, Accounts Receivable, HIPAA Knowledge, Medical Records Management, Medical Coding & Billing, Employee Recruitment, Interviewing, Onboarding, Training, Payroll Management, Employee Relations, Performance Management
References
Available upon request
Timeline
Manager/Dispatch
JR Plumbing
01.2022 - Current
Lead Medical Assistant
UF Cardiovascular
01.2020 - 01.2022
Medical Assistant
Beaches Dermatology
05.2017 - 01.2020
Medical Assistant
First Coast Infectious Disease
04.2015 - 05.2017
Medical Assistant
St. Vincent's Medical Center - Southside
01.2014 - 04.2015
Medical Assistant
Wake Forest Dermatology
03.2011 - 01.2014