Amanda Bentley
Conover,NC
Summary
Dedicated printer technician known for meticulous attention to detail and problem-solving abilities. Experience in maintaining a safe work environment while implementing preventive maintenance procedures to extend equipment lifespan and ensure operational efficiency. Results-driven with a strong record in diagnosing and repairing equipment. Expertise in workflow optimization and training junior technicians, contributing to a seamless operational environment and improved service delivery.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Printer Technician
Southline Converting LLC
Conover, NC
02.2023 - Current
- Diagnosed and repaired printing equipment to ensure operational efficiency.
- Conducted routine maintenance on various printer models to prevent downtime.
- Collaborated with production teams to troubleshoot and resolve technical issues swiftly.
- Trained junior technicians on equipment handling and maintenance procedures.
- Maintained accurate records of repairs, maintenance schedules, and parts inventory.
- Enhanced printer efficiency by performing regular maintenance and troubleshooting tasks.
- Maintained a safe work environment by adhering to company policies as well as local regulations regarding the handling of potentially hazardous materials found in some printing applications.
- Implemented preventive maintenance procedures to minimize potential problems and extend the life of printing equipment.
- Contributed to company growth by effectively managing multiple repair assignments within tight deadlines without sacrificing quality or accuracy.
- Increased reliability of printers through meticulous inspections, cleaning, and calibration processes.
- Educated end-users on proper usage and care of printers, reducing the frequency of service calls for minor issues.
Office Manager
Hass Family Orthodontist
Conover, NC
05.2014 - 06.2020
- Managed daily office operations, ensuring smooth workflow and efficient team collaboration.
- Coordinated patient scheduling, optimizing appointment availability and reducing wait times.
- Oversaw inventory management, maintaining adequate supplies for orthodontic procedures and office needs.
- Led staff meetings to enhance communication, address concerns, and foster a positive work environment.
- Streamlined billing processes, resulting in improved payment collections and reduced discrepancies.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
- Spearheaded community outreach initiatives, improving company's local reputation and engagement.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
Education
GED -
Catawba Valley Community College
Hickory, NCSkills
- Inkjet technology
- Workflow optimization
- Multifunction devices
- Advanced troubleshooting
- Print quality analysis
- Printer maintenance
- Device calibration
- Attention to detail
- Problem-solving abilities
Certification
Intraoral Radiography course certified
Coronal Tooth Polishing course certified
Timeline
Printer Technician
Southline Converting LLC
02.2023 - Current
Office Manager
Hass Family Orthodontist
05.2014 - 06.2020
GED -
Catawba Valley Community College