Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Amanda Bentley

Conover,NC

Summary

Dedicated printer technician known for meticulous attention to detail and problem-solving abilities. Experience in maintaining a safe work environment while implementing preventive maintenance procedures to extend equipment lifespan and ensure operational efficiency. Results-driven with a strong record in diagnosing and repairing equipment. Expertise in workflow optimization and training junior technicians, contributing to a seamless operational environment and improved service delivery.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Printer Technician

Southline Converting LLC
Conover, NC
02.2023 - Current
  • Diagnosed and repaired printing equipment to ensure operational efficiency.
  • Conducted routine maintenance on various printer models to prevent downtime.
  • Collaborated with production teams to troubleshoot and resolve technical issues swiftly.
  • Trained junior technicians on equipment handling and maintenance procedures.
  • Maintained accurate records of repairs, maintenance schedules, and parts inventory.
  • Enhanced printer efficiency by performing regular maintenance and troubleshooting tasks.
  • Maintained a safe work environment by adhering to company policies as well as local regulations regarding the handling of potentially hazardous materials found in some printing applications.
  • Implemented preventive maintenance procedures to minimize potential problems and extend the life of printing equipment.
  • Contributed to company growth by effectively managing multiple repair assignments within tight deadlines without sacrificing quality or accuracy.
  • Increased reliability of printers through meticulous inspections, cleaning, and calibration processes.
  • Educated end-users on proper usage and care of printers, reducing the frequency of service calls for minor issues.

Office Manager

Hass Family Orthodontist
Conover, NC
05.2014 - 06.2020
  • Managed daily office operations, ensuring smooth workflow and efficient team collaboration.
  • Coordinated patient scheduling, optimizing appointment availability and reducing wait times.
  • Oversaw inventory management, maintaining adequate supplies for orthodontic procedures and office needs.
  • Led staff meetings to enhance communication, address concerns, and foster a positive work environment.
  • Streamlined billing processes, resulting in improved payment collections and reduced discrepancies.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
  • Spearheaded community outreach initiatives, improving company's local reputation and engagement.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.

Education

GED -

Catawba Valley Community College
Hickory, NC

Skills

  • Inkjet technology
  • Workflow optimization
  • Multifunction devices
  • Advanced troubleshooting
  • Print quality analysis
  • Printer maintenance
  • Device calibration
  • Attention to detail
  • Problem-solving abilities

Certification

Intraoral Radiography course certified

Coronal Tooth Polishing course certified

Timeline

Printer Technician

Southline Converting LLC
02.2023 - Current

Office Manager

Hass Family Orthodontist
05.2014 - 06.2020

GED -

Catawba Valley Community College
Amanda Bentley