Amanda Bentz
Palm Coast,FL
Summary
Results-driven professional with a strong background in managing cleaning services and enhancing customer satisfaction. Skilled in identifying growth opportunities and implementing effective training programs to ensure staff excellence and operational efficiency.
Overview
2026
2026
years of professional experience
Work History
Owner
Amandas Classy Cleanings LLC
Auburndale, Florida
01.2022 - 06.2025
- Managed daily operations of cleaning services and staff scheduling.
- Developed cleaning protocols ensuring quality and safety standards.
- Identified new opportunities for growth, expansion, and diversification.
- Oversaw financial management, including budgeting and expense tracking.
- Maintained relationships with existing clients by providing superior customer service.
- Managed daily operations of business, including hiring and training staff.
Environmental Services Housekeeper
Lakeland Regional Health
lakeland, FL
01.2021 - 01.2022
- Cleaned and sanitized patient rooms according to established protocols.
- Managed waste disposal following safety and environmental guidelines.
- Operated cleaning equipment including floor scrubbers and vacuums effectively.
- Maintained inventory of cleaning supplies and reported shortages promptly.
- Collaborated with nursing staff to ensure a safe, clean environment for patients.
- Cleaned and sanitized patient rooms, bathrooms, offices and other areas according to prescribed procedures.
CAP 1 Associate
Walmart
Auburndale, Florida
2020 - 01.2021
- Assisted in unloading shipments and organizing merchandise on the sales floor.
- Participated in team meetings to discuss operational improvements and strategies.
- Stocked shelves and replenished inventory to meet customer demands.
- Demonstrated excellent customer service skills at all times.
- Unloaded and moved merchandise to maintain aisles and set up product displays.
Leasing Assistant
Avesta
Tampa, Florida
01.2019 - 01.2020
- Managed leasing inquiries and conducted property tours for prospective residents.
- Coordinated lease agreements while ensuring compliance with company policies.
- Maintained accurate tenant records and files for management review purposes.
- Supported marketing initiatives through social media engagement and promotional materials.
- Collected rent payments from tenants and processed transactions in accounting software.
- Prepared lease documentation, securing signatures and initial payments from new residents.
Front Desk Receptionist
First Help Urgent Care Clinic
Winter Haven, Florida
01.2014 - 01.2019
- Greeted patients warmly upon arrival at urgent care clinic.
- Managed appointment scheduling through electronic health record systems.
- Collected and verified patient information and insurance details efficiently.
- Answered phone calls and addressed inquiries about available services.
- Maintained cleanliness and organization of front desk area daily.
- Processed payments, issuing receipts and ensuring accuracy in billing.
- Created welcoming environment for all customers visiting the facility.
Education
High School Diploma -
Brandon High School
Brandon, FL04-2013
Skills
- Financial management
- Client relationship management
- Operations management
- Cleaning protocols development
- Staff training
- Customer service
- Time management
- Marketing strategies
- Leadership skills
References
References available upon request.
Timeline
Owner
Amandas Classy Cleanings LLC
01.2022 - 06.2025
Environmental Services Housekeeper
Lakeland Regional Health
01.2021 - 01.2022
Leasing Assistant
Avesta
01.2019 - 01.2020
Front Desk Receptionist
First Help Urgent Care Clinic
01.2014 - 01.2019
CAP 1 Associate
Walmart
2020 - 01.2021
High School Diploma -
Brandon High School