Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Amanda Berthault

Montgomery,IL

Summary

Reliable and compassionate paraprofessional offering expertise in the needs and behaviors of children at the early childhood and elementary level. Seeking the opportunity to use my skills in an academic setting to further impact the lives of children through education.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Lunch/Recess Supervisor

Old Post Elementary
08.2022 - Current
  • Supported positive relationships among students by encouraging teamwork, empathy, and respect on the playground and in the cafeteria.
  • Facilitated the resolution of conflicts between students through mediation and communication techniques.
  • Encouraged children's emotional and social development through play.
  • Ensured compliance with district policies related to safety, first aid, and behavior management during lunch and recess time.
  • Collaborated with teachers to address individual student needs, ensuring a positive experience for all.
  • Contributed to a welcoming school culture by greeting students daily and engaging with them on a personal level.
  • Provided support and guidance to children in conflict resolution.
  • Used positive reinforcement techniques to promote patience and other good behaviors in children.
  • Spent extra time with students in the Sheltered English Immersion program to promote language development.

Integration Specialist

DAS Health
10.2018 - 10.2019
  • Provided training sessions for clients on best practices in software integration techniques and tools.
  • Contributed to the overall success of the company by sharing knowledge and expertise with colleagues through presentations and mentoring sessions.
  • Provided technical support for clients, addressing any issues promptly and effectively.
  • Maintained up-to-date documentation on all projects.
  • Developed strong organizational and communication skills through collaboration with team members.
  • Demonstrated leadership skills in managing projects from concept to completion.

Software Support Specialist

ME Computer Systems, LLC
07.2011 - 10.2018
  • Implemented and developed training programs for clients.
  • Delivered exceptional customer service through clear communication and empathy.
  • Assisted in the creation of product documentation and user guides, enabling clients and colleagues to better understand software functionality and features.
  • Fostered strong relationships with key clients by delivering personalized support.
  • Mentored junior support specialists, sharing knowledge and expertise while fostering a positive team environment.

Education

Bachelor of Arts - Creative Writing

Columbia College Chicago
Chicago, IL
06.2006

Skills

  • Reliability and punctuality
  • Positive rapport with staff and students
  • Professionalism
  • Effective Communication
  • Adaptability and Flexibility
  • Cultural Sensitivity
  • Behavior management
  • Positive Reinforcement

Certification

  • Licensed Paraprofessional Educator - Grundy/Kendall ROE 2023-2029

Timeline

Lunch/Recess Supervisor

Old Post Elementary
08.2022 - Current

Integration Specialist

DAS Health
10.2018 - 10.2019

Software Support Specialist

ME Computer Systems, LLC
07.2011 - 10.2018

Bachelor of Arts - Creative Writing

Columbia College Chicago
Amanda Berthault