Amanda Billups
Longwood,FL
Summary
Reliable Medical Biller with coding and medical terminology knowledge. Polished and hardworking performer with a background overseeing accounts and handling records management tasks. Considered a team-oriented person with great decision-making skills.
Highly organized and detail-oriented with more than 13 years experience supplying thorough, organized administrative support to many senior ranking officials and outside clients. A customer service like rep who continually maintains a positive attitude while interacting with demanding customers.
Overview
17
17
years of professional experience
Work History
Medical Biller
Veterans Health Administration
Orlando, FL
11.2017 - 02.2020
- Reviewed patient diagnosis codes to ensure accuracy and completeness
- Completed client requests and advised supervisors of special needs
- Adhered to established standards to safeguard all patients' health information
- Prevented financial delinquencies by working closely with managers to ensure billing issues were resolved before becoming un-manageable
- Researched and followed up on denied insurance claims
- Reviewed outgoing bills for eligibility and accurateness
- Prepared billing statements for patients and ensured correct diagnostic coding
- Complied with all HIPAA Privacy and Security Regulations to protect patients' medical records and information
- Submitted and processed over 120 insurance claims per day
Weather Forecaster/ Supervisor/Instructor
United States Air Force
Hurlburt Field Air Force Base, FL
10.2002 - 01.2016
- Develop client relationships and communicate with clients to explain proposals, present research findings, establish specifications, or discuss project status.
- Answered and quickly redirected up to 30 calls per 12hr shift.
- Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Communicating effectively in writing as appropriate for the needs of the audience.
- Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
Education
Associate of Science - Weather Tech
Community College of the Air Force
2013
Associate of Science - Teaching
Community College of the Air Force
2014
Bachelor of Arts - Human Resources Management
American Public University System
Charles Town, WV2017
Skills
- Able to multi-task
- Excellent communication skills
- Professional phone etiquette
- Knowledge of Microsoft
- Time management skills
- Accurate and detailed
- Works well under pressure
- Customer service-oriented
- Medical claims submission
- Medical record security
- Proficiency in VISTA
- Data entry
- Medicare and Medicaid process
- Fee Basis/Non-VA Care billing knowledge
Timeline
Medical Biller
Veterans Health Administration
11.2017 - 02.2020
Weather Forecaster/ Supervisor/Instructor
United States Air Force
10.2002 - 01.2016
Associate of Science - Weather Tech
Community College of the Air Force
Associate of Science - Teaching
Community College of the Air Force
Bachelor of Arts - Human Resources Management
American Public University System
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