Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Amanda Bishop

Deltona,FL

Summary

Dynamic Permit Specialist with hands-on experience nationwide in commercial restaurant and retail development services, permitting, and cross-functional project coordination between consultants, i.e. Architects, civil engineers, surveyors, and general contractors. Proven ability to manage project flow from entitlements through occupancy, while supporting multiple departments throughout the overall process. Eager to bring operational expertise and a collaborative mindset to EcoSun Homes, contributing to streamlined growth in sustainable residential development and design. I've been recognized for enhancing operational efficiency and compliance while managing complex permitting processes throughout the United States. Skilled in legal documentation and adept at problem resolution, ensuring timely project delivery and exceptional client satisfaction.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Development Services Permit Lead

Interplan LLC
Altamonte Springs, FL
08.2021 - Current
  • Oversaw permitting and development administration for national restaurant and retail brands across multiple municipalities throughout the nation, including all fifty states.
  • Development and permitting services provided to major commercial retail and restaurants, such as Chick-fil-A, Aldi, Hot Topic, Box Lunch, Menchie's Frozen Yogurt, Papa John's, Claire's, Checkers, and Huey Magoo's.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Conducted comprehensive research and data analysis to support strategic planning and zoning information for new construction, remodels, relocations, reinvestment and tenant interior remodels.
  • Created site investigation reports for clients based on specific scopes of work to identify the property parcels major items of importance, timelines, and fees associated with ground-up proposed construction projects and improvements.
  • I traveled for and managed building, civil, fire, health, water, sewer, and stormwater permitting requirements/submittals for different municipalities throughout the nation to ensure timelines aligned with the overall construction development schedules.
  • Coordinated with municipal staff, engineers, architects, and general contractors to resolve code, zoning, and site development requirements.
  • I attended the Planning Commission, Board of Appeals, and Technical Review Committee hearings on behalf of clients.
  • Tracked entitlement milestones, maintained project logs, and monitored all permit and inspection activity through occupancy.
  • Liaised with internal departments to ensure cohesive execution of each phase of development.
  • Assisted in legal coordination between land-use attorneys, design firms, and utility departments for executed and recorded easements, encroachments, and maintenance agreements, to support project readiness for construction start.
  • Lead internal weekly permitting and project coordination calls. Lead biweekly calls for client status tracking.
  • Coordinated client fees, payments, and receipts necessary for construction reviews through permit issuance.
  • Plotroom coordination with licensed signers for the printing of plans and/or electronic signing, and sealing of plans for review, or project closeouts.
  • Coordinated engineer certifications and as-builts, as needed.
  • Completed all project closeout requirements through to the issuance of the certificate of occupancy.

Permit Specialist

United States Heating and Air Conditioning
Longwood , FL
04.2019 - 08.2021
  • Managed residential & light commercial building permits, approvals and inspections (HVAC replacements, duct systems, whole home re-pipes, water heater change outs, from septic to sewer hook ups, whole home rewires, service/meter upgrades, electrical panel replacements, whole home generators etc.)
  • Strong communication and interaction skills.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Handled all delegated tasks including but not limited to; all paperwork related to residential & light commercial permitting such as building permit applications, notice of commencements, property appraisal reports, site/land surveys, signed owner contracts, inspection reports, extension requests, changes of contractor etc.
  • Answered many calls daily to assist with customer questions/concerns, follow up appointments, parts needed, payments, scheduling, and communicated frequently with multiple municipalities throughout the state.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Kept in compliance with the municipalities regarding license information/expirations, updated workers comp certificates, general liability insurance and business tax receipts.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Created and assessed customer account information.
  • Educated customers on special pricing opportunities and company offerings.
  • Documented conversations with customers to track requests, problems and solutions.
  • Communicated with individuals within inbound call center setting to complete dispatch support for service calls.
  • Accurately and efficiently responded to personal and shared mailboxes daily.

Restaurant Manager

Keller Restaurant and Development, Keller's BBQ/Boneyard BBQ
Bradenton/ Lake Mary, FL
08.2012 - 05.2019
  • Assisted the operator in maximizing profits through controlling labor, food costs, and other variable overheads.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Grand opened and implemented the front of the house and back of the house operations for an entirely new free-standing restaurant.
  • Ensured compliance with all licensing, hygiene, health, and safety requirements and guidelines.
  • Handled all paperwork and administrative duties.
  • Created all employee schedules to ensure adequate staffing.
  • Addressed all customer inquiries and complaints.
  • Managed vendors, and all food and alcohol inventory.
  • Self-taught and proficient in NCR Aloha Point-of-Sale Systems.
  • Organized and executed high-volume catering events; prepared, cooked, and set up and served.
  • Handled all marketing and promotions.

Dispatcher/ Permitting

Central Air Service LLC
Winter Park, FL
01.2017 - 01.2018
  • Office secretarial / administration skills.
  • Residential & Light commercial permitting.
  • Dispatched inbound calls to technicians strategically based on laborers skills and current work load.
  • Dispatched all after hours calls.
  • Proficient in Microsoft Office (Average/ intermediate.)
  • Strong communication and interaction skills.
  • Attempted to convince people to purchase services through cold calling.
  • Handled customer call backs and referrals.
  • Managed our Home Service Websites such as Angie’s List and Home Advisor.
  • Helped with marketing and sales.
  • Ordered parts and communicated with different manufacturers.

Education

High School Diploma -

WINTER PARK HIGH SCHOOL
2009

Skills

  • High Organizational Skills
  • Time Management and Efficiency
  • Site Investigation Report Research
  • Attention to Detail
  • Forward Thinking
  • Teamwork and Collaboration
  • Critical Thinking
  • Problem Resolution
  • Project Planning
  • Legal Document Execution
  • MS Office
  • Project Management
  • Documentation Management
  • Zoning Code Compliance
  • Building Code Compliance
  • Regulatory Permitting Compliance
  • Reliable and Trustworthy

Certification

Certified Food Safety Manager

Timeline

Development Services Permit Lead

Interplan LLC
08.2021 - Current

Permit Specialist

United States Heating and Air Conditioning
04.2019 - 08.2021

Dispatcher/ Permitting

Central Air Service LLC
01.2017 - 01.2018

Restaurant Manager

Keller Restaurant and Development, Keller's BBQ/Boneyard BBQ
08.2012 - 05.2019

High School Diploma -

WINTER PARK HIGH SCHOOL

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Amanda Bishop