Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Blankenship

Hartselle,AL

Summary

Dynamic administrative professional with a proven track record at Alliance Technical Group, LLC, excelling in customer service and office management. Adept at data entry and maintaining confidentiality, I foster strong relationships while streamlining processes. A dedicated team player, I enhance operational efficiency through effective communication and meticulous organization.

Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.

Overview

17
17
years of professional experience

Work History

Administrative Assistant

Alliance Technical Group, LLC
07.2024 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Supported executive staff through scheduling meetings, coordinating travel, and preparing crucial documents.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
  • Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
  • Maintained inventory of office supplies and placed orders.
  • Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Volunteered to help with special projects of varying degrees of complexity.

Office Manager

Tennessee River Leasing, LLC
10.2008 - 04.2025
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing customer inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Streamlined document handling and processing, reducing turnaround time for bank inquiries and requests.
  • Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
  • Maintained spreadsheets for all loans and maintained good working relationships with lenders.
  • Managed travel booking and confirmations.
  • Communicated with customers about payments, payoff dates, and all other financial questions.
  • Completed lease files and all associated documents.
  • Maintained filing systems and scanned documents.


Education

Austin High School
Decatur

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • Administrative support
  • Microsoft Word
  • Time management
  • Microsoft Excel
  • File organization
  • Microsoft outlook
  • Customer and client relations
  • Computer proficiency
  • Customer relations
  • Clerical support
  • Scheduling
  • Strong problem solver
  • Critical thinking
  • Office management
  • Professional communication
  • Scheduling and calendar management
  • Dedicated team player
  • Excel spreadsheets
  • Appointment scheduling
  • Verbal communication
  • Data organization
  • Deadline oriented
  • Calendar management
  • Invoice processing
  • Relationship building
  • Mail handling
  • Spreadsheets
  • Multi-line phone systems
  • Multi-line phone proficiency
  • Resourceful
  • Event coordination
  • Tech-Savvy
  • Meeting planning

Timeline

Administrative Assistant

Alliance Technical Group, LLC
07.2024 - Current

Office Manager

Tennessee River Leasing, LLC
10.2008 - 04.2025

Austin High School

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