Amanda Blanton

• Supervised operations staff and kept employees compliant with company policies and procedures.
• Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
• Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
• Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
• Led hiring, onboarding and training of new hires to fulfill business requirements.
• Developed and maintained relationships with external vendors and suppliers.
• Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.

• Resolved customer complaints in professional and timely manner.
• Met with customers to discuss service needs and offer available solutions.
• Hired, trained and supervised team of service staff members to meet business goals.
• Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.

• Operated varied hand and power tools to complete repairs.
• Used problem-solving skills to alleviate issues efficiently with minimal supervision.
• Troubleshot equipment breakdowns and performed preventive maintenance.
• Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
• Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.

• Recruited and trained new volunteers on volunteer program goals and objectives.
• Coordinated large-scale events involving multiple teams of volunteers, resulting in successful fundraisers and community outreach initiatives.
• Coordinated and implemented special events for volunteer service appreciation.
• Provided ongoing support to volunteers throughout their tenure, addressing any concerns or issues promptly to ensure satisfaction and commitment to the organization''s goals.
• Established strong relationships with local organizations, fostering collaboration and expanding volunteer opportunities.

• Mentored junior team members, providing guidance on best practices in visual merchandising and effective communication techniques.
• Implemented data-driven decision-making processes, utilizing sales reports to inform future buying decisions and optimize inventory levels.
• Championed sustainability initiatives within the organization, sourcing eco-friendly materials for packaging needs where possible without sacrificing quality or brand image.
• Increased overall sales by implementing innovative merchandising strategies and optimizing product placement.
• Revamped store displays and visual merchandising concepts to create a more immersive shopping experience, leading to increased dwell times and repeat visits by customers.

• Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
• Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
• Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
• Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.

Develop and maintain PREA (Prison Rape Elimination Act) written operation policies/procedures/records
• Manage all investigations/investigators into PREA related crimes within the jail
• Provides technical guidance, assistance and feedback to ensure compliance with PREA standards
• Developed and maintained resources to enable 24 hour reporting for inmates and third parties
• Monitor the quality of investigations through prompt and detailed communication
• Coordinates the design and implementation of new programs, policies and procedures to ensure jail compliance
with all Federal guidelines, codes, laws, rules, regulations, standards, policies and procedures-initiates any actions
necessary to correct any non-compliance
• Provide treatment referrals and assist individuals to identify their need for treatment programs
• Serve as a liaison with various treatment programs/facilities and assist inmates to meet the necessary
requirements

• Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
• Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
• Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
• Answered emergency calls for help from citizens and business owners.
• Secured crime scenes, gathered evidence, and questioned witnesses.
• Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
• Trained new officers on department policies and procedures, fostering a professional work environment focused on public service.