Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Blaylock

CARMICHAEL,CA

Summary

Dedicated Veterinary Hospital Manager with 4 years of experience in leading and managing veterinary facilities and over 25 years in the field. Adept at balancing the demands of providing top-quality animal care with the operational and financial needs of the hospital. Skilled in staff management and client relations, with a passion for ensuring the highest standards of patient care and customer service. Strong commitment to compliance, continuous improvement, and creating a positive work environment.

Overview

7
7
years of professional experience

Work History

Veterinary Hospital Manager

East Sacramento Veterinary Center
07.2020 - 04.2024
  • Staff Management: Hiring, training, scheduling, and supervising veterinary technicians, assistants, and administrative staff.
  • Inventory Management: Monitoring and ordering supplies, medications, and equipment necessary for the hospital's operations.
  • Client Relations: Interacting with clients, addressing their concerns, and ensuring high-quality customer service.
  • Regulatory Compliance: Ensuring the hospital operates in compliance with all relevant laws, regulations, and standards, including those set by veterinary boards and governing bodies.
  • Facility Maintenance: Supervising the maintenance and cleanliness of the hospital facilities, including equipment upkeep and safety protocols.
  • Medical Records Management: Overseeing the organization and maintenance of patient medical records, including ensuring confidentiality and compliance with privacy laws.
  • Emergency Preparedness: Developing protocols and procedures for handling emergencies and ensuring staff are trained to respond effectively.
  • Continuous Improvement: Identifying areas for improvement in hospital operations, implementing changes to increase efficiency and quality of care.
  • Collaboration with Veterinarians: Working closely with veterinarians to ensure they have the support and resources they need to provide excellent patient care.
  • Strategic Planning: Participating in long-term planning for the hospital, including setting goals and objectives, and developing strategies to achieve them.

Office Assistant

Vista Manufacturing
07.2017 - 05.2020
  • Data Entry and Documentation: Inputting data into computer systems, maintaining accurate records of production, inventory, and shipments.
  • Order Processing: Processing orders from customers, verifying details, and coordinating with production and shipping departments to ensure timely fulfillment.
  • Inventory Management: Monitoring inventory levels, tracking stock movements, and generating reports on inventory status.
  • Scheduling and Coordination: Assisting in scheduling production runs, coordinating with production supervisors to optimize workflow, and ensuring timely completion of orders.
  • Communications: Serving as a point of contact between different departments, relaying information, and facilitating effective communication within the manufacturing facility.
  • Quality Control Support: Assisting in quality control processes by collecting and organizing data, conducting inspections, and documenting quality issues.
  • Administrative Support: Providing general administrative support such as filing, answering phones, responding to emails, and scheduling meetings as needed.
  • Health and Safety Compliance: Ensuring compliance with health and safety regulations by following established protocols and procedures, and reporting any safety concerns to appropriate personnel.
  • Training and Development: Participating in training sessions to stay updated on company policies, procedures, and software systems.
  • Problem-solving: Resolving issues that arise during the manufacturing process, such as material shortages, equipment malfunctions, or production delays.

Education

Management

Los Rios Community College
Sacramento, CA

Skills

  • Vaccination protocols
  • Employee Training
  • Patient Care Standards
  • Waste Disposal Management
  • Pharmaceutical knowledge
  • Scheduling Coordination
  • Veterinary Knowledge
  • Delegation Abilities
  • Performance Evaluations
  • Human Resources
  • Workplace Safety
  • Recruitment and hiring

Timeline

Veterinary Hospital Manager

East Sacramento Veterinary Center
07.2020 - 04.2024

Office Assistant

Vista Manufacturing
07.2017 - 05.2020

Management

Los Rios Community College

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Amanda Blaylock