Amanda Blaylock
CARMICHAEL,CA
Summary
Dedicated Veterinary Hospital Manager with 4 years of experience in leading and managing veterinary facilities and over 25 years in the field. Adept at balancing the demands of providing top-quality animal care with the operational and financial needs of the hospital. Skilled in staff management and client relations, with a passion for ensuring the highest standards of patient care and customer service. Strong commitment to compliance, continuous improvement, and creating a positive work environment.
Overview
7
7
years of professional experience
Work History
Veterinary Hospital Manager
East Sacramento Veterinary Center
07.2020 - 04.2024
- Staff Management: Hiring, training, scheduling, and supervising veterinary technicians, assistants, and administrative staff.
- Inventory Management: Monitoring and ordering supplies, medications, and equipment necessary for the hospital's operations.
- Client Relations: Interacting with clients, addressing their concerns, and ensuring high-quality customer service.
- Regulatory Compliance: Ensuring the hospital operates in compliance with all relevant laws, regulations, and standards, including those set by veterinary boards and governing bodies.
- Facility Maintenance: Supervising the maintenance and cleanliness of the hospital facilities, including equipment upkeep and safety protocols.
- Medical Records Management: Overseeing the organization and maintenance of patient medical records, including ensuring confidentiality and compliance with privacy laws.
- Emergency Preparedness: Developing protocols and procedures for handling emergencies and ensuring staff are trained to respond effectively.
- Continuous Improvement: Identifying areas for improvement in hospital operations, implementing changes to increase efficiency and quality of care.
- Collaboration with Veterinarians: Working closely with veterinarians to ensure they have the support and resources they need to provide excellent patient care.
- Strategic Planning: Participating in long-term planning for the hospital, including setting goals and objectives, and developing strategies to achieve them.
Office Assistant
Vista Manufacturing
07.2017 - 05.2020
- Data Entry and Documentation: Inputting data into computer systems, maintaining accurate records of production, inventory, and shipments.
- Order Processing: Processing orders from customers, verifying details, and coordinating with production and shipping departments to ensure timely fulfillment.
- Inventory Management: Monitoring inventory levels, tracking stock movements, and generating reports on inventory status.
- Scheduling and Coordination: Assisting in scheduling production runs, coordinating with production supervisors to optimize workflow, and ensuring timely completion of orders.
- Communications: Serving as a point of contact between different departments, relaying information, and facilitating effective communication within the manufacturing facility.
- Quality Control Support: Assisting in quality control processes by collecting and organizing data, conducting inspections, and documenting quality issues.
- Administrative Support: Providing general administrative support such as filing, answering phones, responding to emails, and scheduling meetings as needed.
- Health and Safety Compliance: Ensuring compliance with health and safety regulations by following established protocols and procedures, and reporting any safety concerns to appropriate personnel.
- Training and Development: Participating in training sessions to stay updated on company policies, procedures, and software systems.
- Problem-solving: Resolving issues that arise during the manufacturing process, such as material shortages, equipment malfunctions, or production delays.
Education
Management
Los Rios Community College
Sacramento, CASkills
- Vaccination protocols
- Employee Training
- Patient Care Standards
- Waste Disposal Management
- Pharmaceutical knowledge
- Scheduling Coordination
- Veterinary Knowledge
- Delegation Abilities
- Performance Evaluations
- Human Resources
- Workplace Safety
- Recruitment and hiring
Timeline
Veterinary Hospital Manager
East Sacramento Veterinary Center
07.2020 - 04.2024
Office Assistant
Vista Manufacturing
07.2017 - 05.2020
Management
Los Rios Community College
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